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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Kentucky
1 review
0 helpful votes
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Nice product
June 14, 2024

I really like the power redo anti aging blur and smooth wrinkle filler. Also the concealer.
I have what they call hollow eyes. Like a half circle thingy below eye. Duh! Trying to make it dissappear. I have few tricks that seem to work along with the product above.

Date of experience: June 4, 2024
Minnesota
1 review
0 helpful votes
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Cautiously Obtimistic
June 14, 2024

I am slowly stepping into this brand to see if it will work for me - very nervous about a potential exit process (if needed).

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Awesome
June 14, 2024

Every product I have received has been really wonderful. I will continue to use them forever.

Date of experience: June 4, 2024
Minnesota
1 review
0 helpful votes
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Better but not quite there!
June 14, 2024

I still had to bounce around...checked my cart and saw that it had too many items. Tried to find a remove...had to keep clicking and bouncing around! Your website should be as seamless and smooth as the make-up you are promoting. The try it/buy it/ is just not as user friendly as it should be. Find your color interferes with a first time buyer trying your product for the first time should be and repeat buyers also need to have a log in spot...which is another issue. I am a retired teacher so not unfamiliar with computer sites, but this site baffles me! If I had not received the nice reply from your contact service, I would not have attempted to try again. Consumers want a "one and done" way to order or cancel. Thanks for the upcoming order...I look forward to receiving it.
Katherine Moore

Date of experience: June 4, 2024
Connecticut
1 review
0 helpful votes
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Awesome Products!
June 14, 2024

Love everything about your products and amazing customer service.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Just okay
June 14, 2024

I opted to do the subscription but it didn't give me the discount for it. I received an anniversary e gift code and it didn't include the subscription discount with the $10 e gift code, only the e gift code. Disappointed.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Simple
June 14, 2024

It's quite simple to answer the questions and to order the products.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Honest
June 14, 2024

They practiced what they preached, held up their claims.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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It would be nice to purchase small sample sizes before going all in on a new product

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Subscriber or not?
June 13, 2024

Wish I knew if I am subscribed or/and if /when next delivery!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Careful
June 13, 2024

The try at home set up is not as consistent as it seems. I was charged not only the $5 as expected but also the full amount two days after placing the order. I haven't even received the product and was not ready for this money to be pulled. It is to me the principal behind it. Inconsistent information in order to sell does not make it for a sweet experience. I have cancelled the order and have not even received it unfortunately. Bitter taste with the spotty service.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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This Primer is perfection!
June 13, 2024

I am in love with this primer. I will never give this up!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Excellent customer service
June 13, 2024

I had ordered the wrong shade of foundation but it had been the 30 day return limit. They were so kind and sent me a complimentary bottle of the correct shade. They are amazing at customer service.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Giving true feedback
June 13, 2024

For the most part the company has been good. The color match foundation was way off and I am now stuck with $100 of makeup I cannot use. Other products I will continue to order, but the order process is not very smooth. They want to charge you individually for each product unless It on an auto ship. Again, there are some fabulous products, but I won't be ordering what I already know doesn't work and that's why I chose this company to begin with. The other little bit that had me questioning them was I ordered something, they said It was delivered and I have cameras and It was never delivered. They specifically said to me that delivery says It was delivered and even though It was past my time to report It, they would send another one. I called them the very next day. Pretty much after your first order, nothing has a trial period. This is why the 3 stars.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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I am 3.0 in the foundation and 3.5 in the concealer. I prefer the darker concealer to help cover my dark circles. I then go 2.5 on the inner and outer corners to brighten. Love this makeup!

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Give it a try
June 13, 2024

I was faithful to my old brand of makeup for years but as I'm getting older I decided to try IL Makiage and so far I've been extremely happy with every product I've tried. The foundation and concealer are perfect matches to my skin and provides great coverage. The primer makes my skin feel and look great. The eyeliner pencil stays put with very little smudging as well. I have sensitive skin and have had no problem with any product and my skin looks smoother. The products are expensive but so far, worth it.

Date of experience: June 2, 2024
New York
2 reviews
0 helpful votes
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I absolutely love the foundation. I am 70, and I cannot believe the number of times that others have commented on how good I look without makeup. I am tempted to say I AM wearing makeup, but that would defeat the purpose:-). The downside is to watch the delivery dates on your account, I have a lot left of the first bottle of foundation, but yet they sent me a second bottle without notice. "Money-back guarantee" still means you have to pack up and return the darned thing.

Date of experience: June 2, 2024
New York
1 review
0 helpful votes
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Simplified enough
June 12, 2024

I did a survey and this company gave me a gift card for doing it. I then used it to purchase an eyeliner and loved the color choices they have to offer so I made my choice and used the promo code. The website was very user friendly and checkout was quick and easy. Great experience overall. Thank you for the opportunity to help out.

Date of experience: June 2, 2024
Alabama
1 review
0 helpful votes
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EXCELLENT CUSTOMER SERVICE
June 12, 2024

Very prompt to respond.
Love it, this is a new way of shopping for skin care

Date of experience: June 2, 2024
Nevada
1 review
0 helpful votes
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Increíble
June 12, 2024

Me encanta Flawlees Base Foundation es increíble, es tan ligero y me da un look muy bonito sin marcarme las lineas de expresión, Lo Amo, gracias IL MAKIAGE

Date of experience: June 2, 2024