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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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All positive so far...I've ordered twice from this company, good directions on ordering/returns, simple process and things get processed in a timely manner. That alone will bring me back again. Took me a bit to get use to the foundation (sent first one back because I wasn't convinced) but then decided to give it another try. I really like it...color match was great!
I have been using the moisturizer, plump cream and serum for almost a year.
Love the way it feels, my skin is and looks better than I could have imagined
My order was supposed to be $4.90 then it changed to around 60.00. I want this cancelled.
I had several debits come out of my bank account that I DID NOT ORDER. I am a nurse and it was ordered on May 25 and that's my proof bc I don't get on my phone or order items when I'm at work.
I wanted the try before you buy and the system wouldn't take my card. So when I tried again, it charged me for the full amount of the product not the shipping.urgh! I want my money back.
Every time I have question about a product and message them they are very quick to response and are just so helpful & kind! I have loved everything I have ordered! I have 2 more items coming now! Just great Customer Service!@
So easy to order and they allowed me to use coupon codes they sent me! I am also receiving a free mascara to try! I just hope they let me know in advance when next shipments are arriving!
I pay for a specific amount of stuff, and I end up with an insane amount of money that I never authorized or was not said when I first paid my merchandise.
I'm a redhead with freckles. Have tried many self-tanners. This is the only one that looks natural on me. Even though a little pricey, it's worth it.
I've just ordered my foundation and I can't wait to get my hands on it.
I love the foundation I purchased that came in 2 days ago. I tend to experience allergic reactions to most cosmetics, but I have been using for 3 days now and haven't experienced this. I went back today for other cosmetics. Their shopping experience is very good with a minor detail but I can live with that. The detail is some times you have to go back to their main landing page and navigate through the hamburger icon, this can be frustrating. I'm looking forward to the other items I have ordered.
I tried Il Makiage products for the first time about 4 months ago. I have had nothing but a great experience with their products and their customer service. I am now a subscriber and will continue to be a loyal customer.
I am very fair skinned and always have trouble getting a good match on my face. The "woke up this way" foundation color that was selected by the online questions is spot on. The color blends so well. Its seamless. The coverage is full but feels light. Awesome product
Every time I have ordered, I am hit up to purchase more, more, more, and have had delivery issues where they pretend to use an incorrect shipping address and then try to sell more when I have to contact them to correct. This time they did not allow me to use the egift card I had, its just sell, sell, sell. No individual attention to my requests.
I had to send back to foundation orders until I sent a picture of myself and got A PERFECT MATCH!
I'm so happy!
They even gave me a $25 credit for my issues and I promptly bought a lovely lipstick.
This company is amazing! Never change! :)
The buying experience was poor. It just kept adding more and more products and I couldn't get through to the end to pay for what I actually wanted to buy. Additionally I might have been interested in other things but there were no descriptions of the products.
Please process a cancellation & refund for order #*******-U
My hairstylist/makeup professional had me try the site to see if it could pick my Foundation color. It was perfect. Blends seamlessly with my skin tone. He checked out the color match- and was impressed. Plus the product goes on easy, builds coverage etc. I wish the site would make it easier to see lipstick colors etc. on a model with same skin tone. I find it difficult to pick up lipstick colors from the small color dots under the items.
Not impressed. I was 85/66 from quiz and followed instructions. I used 1 pump and my face is orange. It does go on smoothly and blends well but nobody wants a orange face. Note: If you are a older women with dark spots the tanner sticks to them and makes them darker. I do however like it on my legs. There is barely any smell at all and dries quick.
I ordered the foundation a couple month ago and I must say it is great. I love the match. It has always been hard to find a perfect match for my skin tone. I also purchased the exfoliator and it is perfect!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members