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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I have been ordering IL Makiage for a while now and everything I do, the great color matching and product matching catering to my combo skin is always on point! I have never had to return anything and I genuinely love their products that I have purchased (from makeup to their skincare)
Will not purchased any other brand!
I have been impressed with their under eye concealer. It's light yet great coverage. Have tried several big dept store brands but always end up back with this one!
Excellent! I really appreciate your customer appreciation coupons! They're wonderful! THANK YOU! 💖😁💖
I am satisfied with your prompt and professional customer service. Blessings!
I always have a good experience with the products and customer service.
It was so easy to buy my lip gloss. I got the coupon and went to the website and picked our my lip gloss and payed.it was that simple.
My order was processing more than a minute why is that?
They make buying makeup easy, the customer service is amazing and the products are top quality.
I have been a faithful user for the last several years.
The experience was excellent. I just don't like returning anything. To much work. I can't wait to get my moisturizer! Amazing on the face and neck. Beautiful glow.
Love the product and the reminders.
Hard to find a foundation that lasts all day and keeps my skin clean.
It took time for me to try... so glad I did.
Customer service is prompt and attentive! Listened to my concerns and steered me in the best direction.
Perfect match on my face! Never problem for 4 year ever I have!
Easy to use and place an order. Discounts automatically added and check our was a breeze'
I've tried many makeup brushes, and they tend to start falling apart. I've been using one brush for the past two years, still same condition. No I decided to buy the #105 brush.
I also keep going back because of the customer service. Customer Service is the main thing and if you don't have customer service, customer will not come back and this is why I keep going back. The products are incredible but the service is excellent.
It would be great to speak with a customer service rep to ask questions about the products
My email inquiry was promptly responded to and the associate was very helpful. The email correspondence was professional but fun in nature and I appreciated being accommodated. Happy girl here!
I had issue with deciding my color. The color match work perfect! Also when my product came it was damaged and quickly replaced. Excellent customer service.
Within a month i see result on my skin, love how it feels. Amazing products.
Top quality products that work as described. Very nice scent and my skin responds well to them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members