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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Florida
1 review
0 helpful votes
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Love the products
June 18, 2024

I am not a spur of the moment buy on Instagram type person but after seeing a couple of ads I couldn't help myself. The color matching is spot on and the product applies smoothly. Glad I took the chance - very pleased with product and results. Can wait to get my Wrinkle Fix!

Date of experience: June 8, 2024
Delaware
1 review
0 helpful votes
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High quality products
June 18, 2024

I like IL Makiage's products. They feel high end, not all the way the end of the price spectrum when it comes to luxury products. Use all their base products (concealer, foundation, primer) and their eyeliner is very precise and has great control

Date of experience: June 8, 2024
Georgia
1 review
0 helpful votes
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Fishlips
June 18, 2024

I have had just a wonderful experience each time when placing my orders

Date of experience: June 8, 2024
Michigan
1 review
0 helpful votes
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Love this!
June 18, 2024

I'm 72 years old and foundations were not blending anymore. Nothing worked. I tried everything. This is the best makeup ever. I am a huge fan. My friend got it too after commenting on how nice and natural I looked!

Date of experience: June 8, 2024
Texas
1 review
0 helpful votes
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Foundation
June 18, 2024

After using many foundations I finally found one that doesn't make look caky & match perfectly. I love my new foundation!

Date of experience: June 8, 2024
Ohio
1 review
0 helpful votes
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Great products, great service!
June 18, 2024

I love the foaming self-tanner and the foundation. The self-tanner has no odor at all and is very easy to apply. The mitt is great - no tanning on palms of hands. The little kabuki brush makes apply on face a breeze. The foundation covers well without caking.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
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Fun and easy purchase!
June 18, 2024

The site is easy to navigate and there's tons of info to help make an informed purchase online! I purchased mascara, brow mascara and power polish exfoliator…and I feel good about the experience…can't wait to start using the products!

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Helpful and friendly!
June 18, 2024

Was using this makeup and due to summer my shade was getting to light. I was past my 30 days but customer service was amazing and helped me get the right one and sent it out free of charge. This company is amazing and definitely cares that you're happy and satisfied with your items. I will forever be a long time user and now have my sister loving the product.

Date of experience: June 7, 2024
Virginia
1 review
0 helpful votes
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My go to makeup
June 17, 2024

I bought my first order 4 months ago and it has quickly become my favorite. This is the best makeup in the business 🏳‍

Date of experience: June 7, 2024
North Carolina
3 reviews
0 helpful votes
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Couldn't Use My Points
June 17, 2024

They don't give you an option to use your points. So once again, I put in an order without my points and they keep sending me emails to use them before they expire. So frustrating 🙁

Date of experience: June 7, 2024
Kentucky
1 review
0 helpful votes
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Always a pleasant experience!
June 17, 2024

Thank you Cassie for reminding me of the discount code. I'm trying the primer for my foundation. Love my foundation so I'm sure I'll love the primer.

Date of experience: June 7, 2024
South Carolina
1 review
0 helpful votes
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Mascara
June 17, 2024

I just love the volume mascara. It makes my lashes look a lot fuller.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Inicie realizando el test de color, se ajusto perfectamente, me hicieron dos regalos por mi compra. Llego super rapido y el corrector de ojeras WOWWW increible como cubre y como dura en mi piel. AMOO.
Recien realice la compra del primer, labial y serum, ya les contare mi experiencia.

Date of experience: June 7, 2024
Ohio
1 review
0 helpful votes
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Assistance with promo code
June 17, 2024

Wonderful response time. Asked what she needed and I got what I needed. Thank you so much! I will definitely keep shopping with this company!

Date of experience: June 7, 2024
Ohio
1 review
0 helpful votes
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Easy pease
June 17, 2024

Didn't have to input coupon and made the purchase easy

Date of experience: June 7, 2024
West Virginia
1 review
0 helpful votes
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Excellent makeup
June 17, 2024

Wonderful coverage and so easy to apply. Am very pleased with the products

Date of experience: June 7, 2024
Nebraska
1 review
0 helpful votes
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Website is Frustrating
June 17, 2024

I was disappointed in the face that on every category of product I was unable to zoom in to see the color choices/options better. When trying to select a shade of something I want to be able to see it as clearly as possible, but I was unable to which makes it harder to select a shade. I'm hoping the choices I made are ok otherwise they will go back.

Date of experience: June 7, 2024
Colorado
1 review
0 helpful votes
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It's the only foundation I'll use
June 17, 2024

Love this product so much. I've used the concealer and woke up like this foundation for 3 years and I love how long it lasts, even when working outside with cattle on horse back.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Mascara
June 17, 2024

New favorite and received a $15 off so yay for me. This mascara really does a great job

Date of experience: June 7, 2024
Colorado
1 review
0 helpful votes
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Amazing
June 17, 2024

Wonderful products. I have NOT been unhappy yet with any of the products i have tried. The woke up like this foundation feels so light and soft on the skin and matches perfectly. The tanning foam is unbelievable! You can gradually get darker or if you're in a rush just put some on and your skin just glows. Most of all the customer support is amazing. I dropped my woke up like this foundation and it was replaced with a brand new bottle no questions asked. Just a fine example of how a business should be!

Date of experience: June 7, 2024