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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Me cobraron todo de un solo, no lo que dicen se supone que me iban a cobrar $ 5.90 pero me cobraron todo los $132.50 más 5.90
Working with II MAKIAGE is wonderful. Their plumping cream makes my face feel extremely smooth, soft, and super hydrated. Honestly, my face feels velvety! And I receive lots of coupons and free products just because or filling out short surveys. Cancelling a subscription is easy if you want. It's a great company.
Got the offer a while ago to try your foundation. It is, by far, the best foundation I have used in years. Looks like I have no make up on but all wrinkles and discolorations are evened out. Love this product. Trying mascara next.
I was skeptical on using this product at first. I've used my same makeup for 17 years. I'm getting into my mid 40's and just needed something to help me look more vibrant. This product is it. Very pleased with the results. I have coworks wanting to try it.
Too many questions are asked before you can finish your order. Very irritating
It annoys me when I go to check out that they are constantly trying to upsell
Also why not call a black eye pencil black not a fancy name
I had to waste time asking customer service what is the black one and I wanted to buy first time and not have to contact customer service and even then they wouldn't confirm with the word black - how silly
I wouldn't have bothered but I had a $25 gift card didn't want to waste it
I first started using their products in 2020 and they have not failed me yet. I honestly trust this company. If I had any issues it was fixed so fast and they've had top tier customer service. I'm happy to see their growth and I'm happy to be a customer. I just really like this company.
Easy to order. I have found this make up and skincare excellent! I was skeptical but gave it a try! I used to use Jan Marino products but I have now switched to Il MAKIAGE
Covers all flaws! I love using ilmakiage. Especially at my age where wrinkles are showing more and more everyday.
I just ordered something from Ilmakiage and it was VERY annoying that the "subscribe" page kept popping up even though I skipped it. If I wanted to subscribe, I would have clicked it the first time.
I love this eyeliner and mascara. Especially the brush in the mascara. The eyeliner is great too so dark and coverage is complete
So far my experience has been good, just one liquid foundation I bought didnt give me the coverage I needed, and ILmakiage made it right and offered me a gift card, and I am now awaiting the powder foundation is what I am use to. I tried their No Filter Primer and that is amazing, love it.
You said that you would charge me at the end of the trial period, but you took the full payment from me as soon as I placed the order. This is ridiculous; I definitely won't recommend you to anyone. This is not trustworthy at all.
The reps are always very helpful! Very helpful you'd better keep them!
They are Awesome rescuers!
The company is great and I love their returns policy. I do wish their products were not so heavily scented, sometimes just opening the jar feels like walking into a perfume store which is overwhelming for someone with sensitive skin who favors unscented everything. That said the Power Polish is Amazing! After only one use a coworker commented on how great my skin looked! Also I LOVE the No Filter primer it is so smooth and makes your skin feel fantastic (note that these two are unscented!). I also recently tried the Power Up eye treatment which I liked as well as the Power Lift cream - this seems to be effective and I certainly noticed an immediate improvement in my skin and fine lines BUT this product has an overwhelming scent that takes at least 10 minutes to dissipate, which is also about how long it takes to fully absorb into your skin and you can't do anything else until it does, so I don't recommend for a quick morning routine.
Very impressed how CS is so prompt on responding to my questions.
It gave me the option to try before I buy and I was supposed to pay only 6.53 cents until I get my products then pay them if I want to keep them. Well it charge my card 90 dollars instead and now they not answering my emails smh! False advertisement
They do NOT let you know that you HAVE to pay the whole $50 up front. This is NOT a try before you buy like it says. It's simply a buy and return if u don't like it. Such bull$#*!.
I was disappointed with an item I purchase. I did fill out a survey and company actually reached out to me. They have gone above and beyond to make me happy, even though I was late and wasn't asking for anything! I'm a happy now! My new item is great and I recommend giving your business! They stand behind their products and they says a lot about this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members