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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I love how easy it is to navigate the website. Checkout was super easy and i quickly got a confirmation email about my order. Awesome experience!
The blush was smashed to powder and the makeup was very watery with little to no coverage.
The company was on point replacing the damaged product and there was no hesitation to replace the item. I was also given a coupon toward future purchases this is the best matching foundation i ever encountered for my complexion. Ty
It was great. I ordered from you before and was very pleased. You matched the shade perfectly to my skin tone. I was disappointed that I did not get the $10 off as you had offered. However, I would have purchased the product anyway. You should not have offered it if you had no intention of redeeming it.
Ordered 3 items. Website is nicely laid out and easy to navigate. Have not received my products yet due to ordering them today. Looking forward to trying the new items soon!
This company has bad costumer service, it's so hard to get help with any issues and they don't have a phone number to call, just email which also is not much of a help. I have been trying to get in touch with someone to help with my auto replenishment orders, as I feel like I have been getting charged double, but I have not been able to resolve it. I am only giving them 1 star because I love the product, other wise I would not continue buying anything from this company.
Experience was fine and decided to make another purchase with an invalid promo code that was gifted right after my first purchase... sketchy
It was so nice to get a reminder email about a credit I had on my account! Plus I love these products so much!
I this morning was charged for 6 orders on another card on file. No2 my actually bill declined today. I need cancels and refunds ASAP please. Only one order I was charged for shipping once on another card.
I just wanted to try the product 1x, sad that you have to sign up for auto delivery and then cancel if you do not want auto delivery products It would be better if you could just order once and not worry about cancelling future deliveries
You deceived me into adding $42 more of something I never intended to buy with the wording on your cart completion pages and then tell me it processes too quickly to cancel the order. Will not be going through you any longer.
I have purchased several products from the company and love everything! I am very pale skinned and I never have an issue with color matching!
Oh how I love the Power Lift. It plumps my skin up and helps to combat the saggy skin that my 74 year old self deals with. I couldn't go a day without it.
I actually just wanted to re-order items from before, but could not find it. Hopefully my concealer will be the same colour as previous.
Easy and understandable. Looking forward to trying out this new product.
The site was really easy to use and it asks you questions about your skin type and color. I think it got the right shade and trying it before buying if a plus.
I really love the wrinkle gel I am over 0 and feel like it really helps diminish my fine lines
I am excited to receive this product that will be new to me as I have been pleased with my purchases in the past. I wish there was an option though to match you up with the best powder shade like there is for the foundation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members