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IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 124th among Skin Care sites.
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I definitely see changes in my skin. My biggest issue is lines starting on my forehead and they seem a lot less visible.
I love this product. I tried this for 2 weeks now and I can how it really works on my skin. I will recommend this product to all of my friends and I am sure that they will also love this!
On this website there are 308 comments regarding Idrotherapy.
122 of these comments complain about Idrotherapy draining their bank accounts.
There are a further 36 questions from customers begging for help on how to stop Idrotherapy's from raiding their credit cards on a regular basis.
The most common suggestion was to cancel your credit card. Many found this the only way to stop Idrotherapy taking their hard earned money.
The American Better Business Bureau gives Idrotherapy 1 star out of five.
Sitejabber uses a system to establish credibility of the comments on their site. One of these is to request proof of purchase to demonstrate that commenters aren't just influencers but actual customers. No proof of purchase was found associated with positive comments.
Is it my imagination or do many of the positive comments have a similar ring to them?
This stuff is wonderful! I am genuinely impressed on how fast it improved my skin after few application. My skin feels flawless.
Hi Kimberly!
Thank you so much for this great feedback! Please share the good news with your family and friends!
Even if I am only 31 my skin looks much older. I have very deep wrinkles around my eyes, my mouth and my forehead and It's so frustrating. I started reading more and more about skincare and I decided to include the Idrotheraphy Wrinkle Reducer Age Defying Serum into my daily skincare routine and I am so happy that I did. I've been using it for almost 2 months now and I can now say I love my skin texture once again!
Hi Christine!
Thank you so much for this awesome feedback! Please share the good news with your family and friends!
I've been searching for the right products for more than a year for my sensitive skin until I have found Idrotherapy and Argan oil and used for more than a week now. My skin and even my hair really glows. What an awesome products. I will definitely continue using it.
, I can feel the product tightening the skin after application and have seen slight improvements in skin tone and lessening of wrinkles after only one week. I have tried 4 other products but this one worked the best for me
I was truly amazed with this product it reduces my wrinkles and I can see the difference after 3 weeks of using it.
I really love the IDROTHERAPY CREAM it makes my face smooth and clean. I look so FRESH! So love it! I will order again! So refreshing!
I fell in love with this brand! Several minutes after I'd cleansed and moisturized, s On top of that, my skin was super soft! It's been a few weeks now and I'm seeing great results.
I am using this product for a long time now and it's very nice to use. It helps my wrinkles go away after a few months of use. One thing I like also is that I am subscribing to this product with a big discount. I will recommend this product.
Their free trial is not free at all. They will enroll you in their subscription service without your full knowledge. I ended up getting $150 charged on my credit card under a repeating charge. When I called them, they refused to give a full refund insisting they were in the right- even though I had only wanted the "free" sample. The product is oily, it made me break out, and now that I know they are a fraudulent, unethical company, I have no desire to use their product at all. Now I have to be vigilant about repeating charges on my card. Stay away! These people are dishonest and should be investigated!
Hello Kez,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
Scam... do not fall for it. I purchased on the 14th Nov but never received the products. I sent two emails to their customer support but emails were bounced back. This was purchased together with another product under the company ' Essense of Argan' and never received the product as well.
Hello Linda,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
I ordered for free trial (sample) and made the payment for the shipping. Now I read those reviews and tried to contacted them but all my emails got back saying "Undeliverable". I called the number on their website but the number was not recognised. Fake number!... but the product itself was free anyway so even if you cancel your order, you have already lost your money on the shipping. I have now blocked them from taking more money from my bank.
Hello Sadako,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
When process the order for free trial for NZD 9.99 for shipping only. The direction on the website lead me to click continue because it says the order hasn't completed yet. I realized that something wrong, so stop the process. I quickly check my account. I paid NZD13.10 for use-argan oil and NZD12.24 for Fresh Oil which I didn't choose to order before.
Lucky me I don't spend much money for fake transaction.
Hello Lenny,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
Please please do not fall for this... i have had 250 euro taken from my account over the past two weeks. When you ring they just point out that they are in the right as in the terms and conditions it states that if you do not ring them and cancel the product they can dip in and out of your account under a number of company names. I am currently preparing a report for my bank and Consumer Affairs but please please please do not get scammed like me
Hi Susan,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
First off there will probably be 5 or more 5 star glowing reviews about this product after my negative review. These reviews are not genuine imho and are possibly computer generated or paid for rating designed to keep the overall star rating reasonably good, at a minimum. I bought the sample for about €17 on the 20th of July. On the 3rd of August my card was used to attempt to debit €123 from my account. The bank stopped it as suspicious. On the 4th of August I sent an email to *******@idrotherapy.com requesting to STOP immediately trying use my card. The email bounced back and the email address wasn't working for the next 47 hours(gmail retrys automatically). On the 5th of August (ie. During that period) my card was used TWICE to debit successfully €123 and €130. No product was received, not that I want it. I phoned the 'UK' number which turned out to be a call centre in the Philippines. The lady said they couldn't refund my money because I'd cancelled my card! Which of course I have at this stage. She said the accounts and legal dept. were both contactible at the same number but she couldn't put me through to either. I was given a different generic email address and I await their reply. This is an absolutely outrageous scam and a disgusting method of extracting money from unsuspecting and anxious people struggling with a global pandemic. As if people didn't have enough to worry about. AVOID LIKE THE VIRUS.
Hello David,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
I wrote on 8 July 2020 on Sitejabber to warn of the terrible treatment I received from IdroTherapy where they deducted $400+ From my creditcard without my permission. Since then I have changed my creditcard so thankfully they cannot deduct anymore money fraudulently. Moreover I have a claim outstanding to my creditcard to refund me the monies taken from me. For information I never did receive any product other than the two small samples(and neither do I want to) from these frausters.
Hello Pietro,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. And I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
I never thought I can experience again looking younger. I saw the Idrotheraphy and Essence of Argan Oil advertise on Facebook for A free trial. I cannot help my self to try the Trial. I signed up for a free trial, and I contacted the company right before my trial end. They provided me a discount of up to 70% for the trial products. and I am now enrolled in the company's Dollar A Day promotion with a free gift. I really love the cream and oil. Best anti-aging.
Answer: You need to contact your bank and instruct them to stop/ block this company from taking any more money
Answer: They took 125 euro from my bank account without my permission STAY AWAY FROM THIS RIP OFF COMPANY They took the money and wont answer ant E Mails Stay away from Idrotherapy
Answer: Your best option is to contact your bank or credit union and have them cancel your credit card. This is inconvenient and incurs a small fee, but it is the only way.
Answer: I have just had the same experience Sandy T. Trying to deal with it all now.
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support


Hi Greg,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
United States: (+1) 305 859 4493
Australia: (+61) 2 8776 3353
New Zealand: (+64) 9 886 4904
United Kingdom: (+44) 1905 677511
Canada: (+1) 3058594493
Hongkong +852 30016342
SG +6531382420
We are looking forward to hearing from you.