ID.meReviews 39,497

Needed to use ID.me nto accesss ny goverment file in order to utilize resourses to open and relfile relevant IRS tax documents so I can file amended Federal Tax returns

Es una herramienta importante para tener acceso a las herramientas gubernamentales

I had to change passwords even though I had written down the first one. I finally got an email that I was successful but could not figure out how to use it for the purpose I had intended. A lot of screaming and desk-pounding was involved. I can't imagine I will log in again.

Tried to verify my return, website timed out, I'll try again tomorrow. Delayed my return. I e-filed but it doesn't trust me. Why should I trust it. Now it wants my name and email address again. WFT!

I was able to achieve what I sought out to do in a timely manner and the site walked me through each step and made it quite easy. All i needed to do was upload my required certified documents to accomplish my task all while using the online ID.me verification process. Im confident that my personal information is secure and feel that they take great care in keeping it secure. Thank you ID.me!

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I feel safe and secured after interacting with ID me to access my unemployment benefits application.

Was quick and very convient to access and utilize Was a hassle free experience and very easy to use.

Fast and easy to send my information. I was able to start my paperwork for my benefits.

It fast quick process steps to get in fast and to vwrify and show how things run and explaing what it isbthat they jeed each thing for

Nice It was a good ine.i really enjoy my experiences through the website.

The problem with i.d. me is the response time when you encounter a problem. It takes longer than a week. I tried to change password and reached out to the support with no success in completion of logging into government site because of duplicate account. I couldn't recall nor get into original email. Hence, I created a id.me and experienced the duplicate account

I know a lot of us lose our passwords these days it can be easy to do, but we are also worried about our identity, I do trust this site and it was a very easy process to get in to the Federal website, which is very important to a lot of us so to have a company that we can trust on if we lose our passwords is very convenient.

It was a major pain-in-the-neck to have to jump through all the hoops required. My several attempt to verify my identify with the automated video system using my cell phone's camera failed even after carefully following the guidelines provided. Same results occurred when using my desktop computer and a web cam. I'm a tech savvy person with a lot of patience, so I can't imagine how others suffered through the process.

I was nervous as applying from abroad but the whole experience was pretty straightforward and worked well. I had to have a video call as the final step of verification and Michael made me feel at ease and the whole thing was easy peasy- on a Saturday no less!
A lovely final touch to have a real person. It was pretty seamless switching between phone and iPad

Some of the setup was fairly basic but if make a mistake you need someone to help you.

Mediocre
Not complete and on line couldn't help. Bot or agent.
I'll call and hopefully SPEAK to someone

I have reason to access the VA.GOV site often. The one login verifier saves time and frustration logging in as often as I need to without interruption.

Not easy to work with for no reason at all it wanted me to supply another phone number and was going to mail me passwords

As I am not a techy person, the only trouble I had was uploading my license, otherwise it was good.