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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
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Muy buena porque aumentas y dominas la informacion, es de vital importancia para aumentar el control
Muy satisfecha, lo recomiendo, 100 por ciento confiable. Gracias
I was able to use it on the go to apply for a new ssn card after moving and thanks to them, I was able to secure my new job!
I experienced great customer service and the whole process went very smooth and id definitely recommend using id.me to friends and family
👍🏻💯 excelente y confiable así que inténtalo pude servirte de algo o mucho
The process was extremely simple and very easy to complete.
I'm satisfied with how l input my information securely n getting myself an account which l strongly believe that will help me be in contact with the unemployed insurance team.
I was able to use my drivers license to verify my identity. Website was easy to navigate.
This site was quick to verify my info even though I wasn't able to provide my exact military date but still somehow they were able to verify my info 👍 and by signing up with them for a loan for tires it got me a discount which helped in a financial setback, Thank you ID.ME
Seller used "I'd me " for identity verification, it was all quick and easy.
It was an excellent, experience. I would recommend this to everyone.
It was good and had what I needed to get my S.S. Benefits Application done online the same day.
Not as bad as I thought it would be as I know hardly anything about computer stuff.
This was very convient didnt have to wait the 21 days out i did try multiple times uploading all my things but finally I had gotten threw and once I did everything was step by step I know there procedure and protocol so I didn't really get to mad I figured I mys well try one more time and it worked dont give up if u can't get threw keep trying once u get threw the uploads its simple
I was done within a few minutes. It was very fast. Highly recommended.
It was super easy and not a hassle at all. I was shocked usually anything like this is such a hassle to use and it's usually annoying this was a very good experience.
Muy bien me trato habla español y ingles eso mw gusto
Awesome everything was made easy and I was excited and I will recommend it for my friends
I am so happy to have used I'd.me for the first time, set up was so easy and really user friendly. The best part is that you are filing your taxes directly to the IRS
Es bastante confiable y segura claro es un poco complicado pero vale la pena
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members