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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Getting verified never new it would take so long to get verified getting thru password was my main problem
Great it was nice and easy. I like it very well and it was fun to do i get all my information online i need.
It was fast and easy just keep in mind for you own safety you will have to do the same steps more the one time.
I am still new using ID. Me,, i use it once to login in my social account. I dont get any problem, so ID. Me it can help you manage your applications in many Goverment Departments.
Easy to sign up and go to the site I wanted. Felt secure in putting in my information and going to the site I wanted
Buena experiencia fue rapido y simple verificar mi identidad. Me ayudaron con todo lo que necesitaba
This app help me so much Follow the app is really helpful help me share this app please and good bless you guys
I have personal life experience with authorized access to military, and large-municipality police, computer systems. It appears to me that ID. Me has achieved the difficult to balance equation of sound security, and authorized user access. Bravo Zulu to ID. Me team. CVN69feetwet.
It was a simple and stress-free process that took just a few minutes to complete. With the ever-growing fraud and identity theft issues that we have in today's society this is a needed process to help keep our information safe.
I originally wanted to have something to prove I'm a veteran and this was perfect, I use it for my SSA account and my VA account, very much worth having this in your passwords!
Took what can be a very difficult process and made it into a user friendly, smooth, no headache process. 100% satisfied and will definitely recommend! Great job ID. Me Teams!
Excelente todo el proceso, se lo recomiendo ha toda las plataformas de seguridad de información, es muy confiable y útil
The ID. Me experience was somewhat easy but took to much time. I did not care for the selfie process. It made me feel uncomfortable and it didn't let you see the picture.
Muy satisfecho excelente gracias por todo y meresurto muy satisfecho y seguro muchísimo mejor gracias
It was good thank you id me añd everything should be so easy and its safe No worries ñó hassle. Wish this was not so specific about how much one has to write
Easy to understand the steps and they are easy to approach. Extremely good experience. Other than there is no negative points to say. Thank You
I did not realize that ID me would be so detailed in the process, I am truly glad they were. I felt secure throughout the whole process and when complete. Highly recommend.
Helpful to the me by learning how to get a new of under standing things of the unknown it was very helpd4. App to
Good experience that I can learn about my debt and be able to file taxes it will help me figure out wat debts I have
Very good, people were very kind they helped me with the problem I had, if I ever have any difficulty I would not hesitate to communicate with them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members