ID.meReviews 39,462

So quick and user friendly. I recommend that more people get verified with this site. Safe and secure.

Easy access, great customer service, and easy conversation with the operator. It was a great experience.

The survey was Too Long. Too many questions. I disagree either way this identity system. Older people don't have money for computer processes. Ssa is going to tax us on too much and not give us full money. We have to buy health insurance. It has all been a Lie! Ssa hasn't sent any detail information out 10 yrs or more before age65.

Being tech savyn it's a world all it's own. Sometimes you have to pause & think about what they are really asking for!

AQuick video chat with the representative was all it took to verify that I was me. I loved it absolutely thrilled with their service.

Awful reliance on using cell phones to upload documents, Bounces around from computer to cell phone & back again. Should be able to accomplish everything on your computer. No excuse for bouncing from one platform to another & back again.

I use id me for all the members of my family. It's so easy, and safe, to get access online without having to spend hours waiting to speak with a human.

I always have a big issue logging into one of my government accounts the regular way. But when I use idme to login to the government site I have zero issues and it's a super smooth process. I'm able to get things done with ease even for online shopping using my military discount.

I was able to maneuver all the r steps necessary until the validation portion at the end of the process. The phone number that I was forced to use belongs to my elderly mother who has no internet service. There was no way to change the number to another on the account for validation therefore even though I qualify for the discount, I cannot complete the process and therefore No discount.

The person who video called me had several tattoos. She was wearing jewelry in places that are inappropriate for the work environment. I am very disappointed that this company does not require employees to present a professional appearance. I didn't feel comfortable with her having access to my personal information. I would be afraid of her if I saw her in public.

Good overall and very helpful and recommend ID to find family loved ones. I really think it's very helpful.

Although it took a few days to set it up again. I was happy how secure they are. Although it was frustrating. I understand. And the self video was fast, easy, and she was friendly

The process was fairly easy. Step by step went well. When an issue came up I was given the option of a video chat. That made the process much easier and simpler.

There was a time when I would have to sign into two or more platforms to get service related to government services. Since I've been enrolled in ID.me I just need to sign into one. I can move from item to item with ease on the ID.me website. James

Frustrated and sick of your music. Get more employees and don't blame the President and doge. Work for 8 hrs. Have more work ethic

I had a wonderful lady. She was very polite and patient & our call was no longer than 5 minutes which u was happy

It was okay don't understand something I guess it was okay I was trying to figure out if I did things right or was it wrong but I guess I finally got it right but it's a good thing to have though

Es primera vez que uso I D me y se los recomiendo son muy amables no te hacen esperar mucho y te explican muy bien los recomiendo al 100 por ciento gracias ID me

It took too long. The wait time for video was 35 minutes. I still need to do IrS process, and I'm exhausted. I n ed to know everything ID and Me is used for, on a daily basis..