IbottaReviews 6,665

I have been using ibotta for 5 years and always have a good experience. This was made even more evident aftee my latest customer service experience with them. When I was missing some cash back after 4 days of submitting my purchase receipt. I emailed them about it. They got back to me super fast and made sure I got the cash back I was due only a few hours after I sent my email!

The app is very easy to use and products I actually use is there for cash back so that's great! I get cash up on the products easily. I love it

I appreciated their willingness to try to make things right. They were definitely fair which I appreciate.

My cash back from Dollar General was missing so I sent in my receipt and it was added quickly. I love using this app because it is an easy way to earn cash back for the items that I buy anyway

I purchased five items of a product and received credit for only two of the items. I sent an email to Ibotta regarding the items missing. Within the hour my account was credited for the missing rewards. The one who handled it was very friendly and helpful.

I had an issue with verifying my phone number due to it being linked to another account and customer support took care of it in less than 24 hours. Thanks again

I was so lost on how to change my phone # on my account. I reached out to the team at Ibotta for help, and less than 24 hours i had help walking me through the easy process.

I am having difficulty in redeeming my points and Ibotta team help me a lot. They've been really helpful and patient with me. Never stopped helping until I got my account working. Thank you very much. I appreciate everything you've done

Absolutly best customer ever … had an issue receiving my rebate - no fault of Ibotta. They help get it resolved all in one day and a few emails. Luna was very professional and respectful of customer needs … She was Excellent to communicate with! Thank you Luna …

Me dieron mis reembolsos que tenía como pendientes de 3 días y mandé correo y me resolvieron ese mismo día gracias por su atención

Missing cash and was told that item didn't qualify but it clearly stated that the product met the requirements. Jeric reviewed the claim and manually posted the credit to my account

Excelente servicio muy amable resolvieron mi problema de una manera muy profesional y con compresión

I had trouble w the ibotta app and not getting credit for $7 worth or purchases. Thankfully, after several back and forth attempts to explain sms provide proof. Jay from Ibotta listened to my case and credited my account w the $7. Thank you Jay!

Phone number was not linking up. Customer service resolved issue same day. Thank you very much for your assistance.

I recently had an experience with missing cash from ibotta and went on sent them a message with proof receipt and product and they was so nice and amazing to help me resolve it I really love this app.

They are so helpful could not ask for better customer service they are always so helpful. I thought I lost my points and got very nervous and was rest assured I did not and got them right back and got right back into my account no issues. Christmas is now saved

I've been a member for over a decade now, and it's been beneficial for me the entire time. I highly recommend downloading and using Ibotta as it'll save you money on the things you already purchase every day!

I had an issue with missing cash back & the rep resolved my issue & gave me an amazing experience. I LOVE IBOTTA!

Ibotta was very quick, the next day, in resolving this issue. 😊