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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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My concern was addressed promptly and wholly with a clear and detailed review. Amazing job!...
Customer service is awesome and always do their best to resolve the issue very quickly. I truly appreciate their service.
I've had missing items from my receipt a couple of times. I've reached out to customer service. They have always been quick to respond and resolved my issue
Joel took care of the problem of missing credit very quickly, courteously, and to my complete satisfaction. Great job!
Two times this week Ibotta got me rewards I missed. So it saved me money.
There were two more purchases that were not recognized on the receipt. This is a scam. I bought them to get the rewards.
I have been using Ibotta for years and always appreciate the quick response and help! I sent a request for help because I was missing a cash back reward. Within 20 minutes my account was updated with my missing credit.
They are very fast with customer service and I love that! Also very very helpful I will always use them!
I love Ibotta! What a blessing to be able to receive money back for buying items that you use everyday. The customer service is amazing. Always, nice and professional.
They were Curtieous and very quickly fixed my problem. I appreciate them and the way they handled it and all my interactions with them
I just shopped at Publix and submitted claims for 3 products but only got credit for one?! I tried submitting receipt at least 3 times and each time it recognized a different product coupon but never recognized all 3 that I qualified for?!
What a $#*!ing crock of $#*!?! 🤷
Really appreciate the quick response at correcting my issue. It was resolved within hours. I am thankful for this quick response.
They resolved my issue quickly and kindly. Overall it was a great experience and I highly recommend them.
France, was so helpful with helping me with my situation. The response was quick in assisting me, and also very knowledgeable. I'm very pleased with the assistance I got.
I really like using Ibotta, it's easy to use and Ibotta finds offers that I didn't add to my offers list.
Quick to respond and handle issues! Best customer service around for rebate apps! I had an issue with an online order that never processed and they handled it swiftly!
I love Ibotta app it is truly life changing. I think it is amazing that I can make money back from shopping instead of constantly losing money.
I had completed a pick up order and did not understand how to submit the receipt to the Ibotta app. Ibotta support team came through and helped me out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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