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Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,534
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Amazing app
December 11, 2021

This app really works you can scan your receipts and turns it into money. You can also use offers to save money.!

Date of experience: December 10, 2021
New Jersey
1 review
0 helpful votes
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Love The Ibotta App
December 11, 2021

It's been years since I've used the Ibotta app. My daughter got me to download the app again and to start earning extra cash. It's super easy to navigate and a fun way to watch your account grow. Thank you Ibotta.

Date of experience: December 10, 2021
Utah
1 review
0 helpful votes
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Why not get free money?
December 11, 2021

No matter what you must shop…so take a few moments before or after and snap your items and receipt and collect the rewards. That easy!

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Amazing app
December 11, 2021

Amazing app a save a lot using this great app. I really recommend for every one. Less than a month eu I got $35 cash back.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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So far great
December 11, 2021

I can buy stuff and get my money back. Sometimes the app is messed up. But it don't take long to fix

Date of experience: December 10, 2021
Maryland
1 review
0 helpful votes
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Fun and easy
December 10, 2021

Ibotta is an easy way to get your cash back from receipts and earn extra money while doing so. Fun and easiest receipt cash outs I've ever done.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Better than coupons
December 10, 2021

I just started this in November this year and I'm at $69.67. Nice especially since I don't use coupons anymore.
I only wish they had a bigger selection of the gift cards you can redeem your cash for, but you can opt for the cash to your PayPal or checking account.

Date of experience: December 9, 2021
Virginia
1 review
0 helpful votes
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Get $ just for Shopping!
December 9, 2021

It was easy to buy what I was going to purchase anyway but do it on the IBOTTA Site and Receive Money. There are so many sites that you can shop from so don't hesitate, Chevk out this site today.

Date of experience: December 9, 2021
Oregon
1 review
0 helpful votes
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VICKI
December 9, 2021

I STARTED USING THIS APP A MONTH AGO, I EARNED $36.34 MY FIRST TIME. YOU GET A VARIETY OF STORES TO SHOP FROM & IT'S FUN

Date of experience: December 8, 2021
Maryland
1 review
0 helpful votes
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I heard about Ibotta 11 years ago but never really get my mind around it until last year I lost my job and my friend introduced me to Ibotta world, oh boy oh boy what have I missed for the last 11 years since I start last year (2020)I was save my hard earn money over $1000. Thank you so much Ibotta team for help me save money. I love Ibotta

Date of experience: December 8, 2021
Texas
1 review
0 helpful votes
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Cashback
December 8, 2021

I have earned over 100.00 of friend referral's.
Had some problems with system locking my account but put in ticket request and Ibotta has fixed Everytime.
So if your account is locked don't worry because Ibotta has fixed mine 2 times...
I'm going to do more right now

Date of experience: December 7, 2021
Michigan
1 review
0 helpful votes
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$20 Club
December 6, 2021

Started using this app about three weeks ago and already hit the $20 club! So exciting! Can wait to hit my next goal!

Date of experience: December 5, 2021
Texas
1 review
0 helpful votes
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My experience
December 6, 2021

When I first joined had no trouble getting my points. In the last month have had to fight to get my points. And have still not gotten them all. But it's nice to earn money to pend later too.

Date of experience: December 5, 2021
Georgia
1 review
0 helpful votes
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I have found Ibotta to be a very trustworthy savings program that actually pays me in cash to my bank account or pays me in gift cards--whichever way I prefer to be paid. I was using the Shopkick App over the last couple of years faithfully; however, I stopped doing this because I wasn't getting paid at all by Shopkick. I discovered that there are too many glitches in the system that doesn't read the cash register receipts correctly. Ibotta doesn't have that same problem at all it seems to me.

Date of experience: December 5, 2021
Georgia
1 review
0 helpful votes
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I am really enjoying saving money, but I believe that the app could be more user friendly. That being said I've noticed several improvements to make the app more acceptable in working with other apps and adding more choices. Im going to continue to use Ibotta because I believe that they are listening to their customers just wish improvements came quicker maybe that has something to do with our societies current situation with the pandemic maybe not

Date of experience: December 5, 2021
Mississippi
2 reviews
0 helpful votes
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It's Worth a Try
December 5, 2021

I have been using ibotta for a few years, but I had not been consistence until this year. I cashed out my first $20 and basically forgot about the app. I am in a coupon club and they use it all the time, but I felt that it was not worth the hassle. So I gave it another try, and I have been using it since. It has been going well so far. I shop online a great deal and use Ibotta and the cash back goes directly to Ibotta. I hope my next cash out is as easy as the first one! I am aiming for $100 to cash out! I do wish there were more cash back options on everyday items that people use more often.

Date of experience: December 4, 2021
New York
1 review
0 helpful votes
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Love the app
December 5, 2021

Really great app makes it so much easier when you link your card. This app is good for people who can be a little patient and not expect money right away.

Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
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I love this app
December 5, 2021

I love this app I should've discovered this along time ago! Money back for my receipts and buying stuff I need in return I get to use money back for gift cards

Date of experience: December 4, 2021
Georgia
1 review
0 helpful votes
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Love ibotta
December 4, 2021

Love ibotta, helped us with Thanksgiving that we couldn't afford. Every little bit helps us, quick cash back.

Date of experience: December 2, 2021
Kentucky
1 review
0 helpful votes
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Love the savings!
December 3, 2021

I love how many stores are available for rebates. I also love how you can shop straight from ibotta for extra online rebates. So simple and easier than finding the paper receipt!

Date of experience: December 2, 2021