Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ibotta

Ibotta

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
How would you rate Ibotta?
grey stargrey stargrey stargrey stargrey star

Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Great money making app
January 28, 2022

Ibotta is a very easy app to use. When I have questions or missing credits, they respond quickly. I have referred to others.

Date of experience: January 28, 2022
Texas
1 review
0 helpful votes
Follow Cathy s.
Unfollow Cathy s.
Share Review
Report Review

Great app!
January 28, 2022

I love love love saving money, ibotta helps me do just that. Not only can I save on my families needs, but I can also help out our church pantry.

Date of experience: January 27, 2022
Texas
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

Great way to get back.
January 28, 2022

I've been collecting extra cash back for about 3 years now, well so far I've collected over 1500. 00 cash back how sweet is that. My wife told me for the first year it was a waste of time, but after she got her first Amazon gift card for 350.00 she was like where did you get that from. If I can do it so can you.

Date of experience: January 26, 2022
Puerto Rico
1 review
0 helpful votes
Follow Veronica T.
Unfollow Veronica T.
Share Review
Report Review

Great app
January 27, 2022

Is the best app that I've been using for the past year. Easy to use and even help me find offers in the store.

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
Follow Conny G.
Unfollow Conny G.
Share Review
Report Review

Excelente
January 27, 2022

La mejor aplicación de recompensas que he encontrado. He obtenido mas de $50 dollar con muy poco esfuerzo. Muy recomendable

Date of experience: January 26, 2022
Washington
1 review
0 helpful votes
Follow Lauryl H.
Unfollow Lauryl H.
Share Review
Report Review

If you're meticulous and a bit of a nerd, this is awesome. The dollars add up. Sometimes I have trouble with the app but they always respond and give me my credit after all when I ask for help.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
Follow Jacqueline S.
Unfollow Jacqueline S.
Share Review
Report Review

Wish it did more
January 25, 2022

I like the app but wish it would automatically add my deals versus me searching thru and adding everything manually like another app I just started using.

Date of experience: January 25, 2022
Missouri
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Using Ibotta
January 25, 2022

I downloaded the app and really didn't use it much, but my daughter explained it to me how to use it and now I find that I can really save a lot of money. And sometimes you get more refund that you even paid for the item. Great deal!

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
Follow Kanisa D.
Unfollow Kanisa D.
Share Review
Report Review

Good way to earn
January 25, 2022

I love this for certain items. I just wish there were more generic brands available to earn points on. Thank you.

Date of experience: January 25, 2022
Massachusetts
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

Great savings app
January 25, 2022

With the price of groceries these days, this app has been a great addition to the grocery store digital coupons. I only purchase what I would normally use/buy, unless it's a freebie, and i have earned over $20.00 in 3weeks. You can't go wrong

Date of experience: January 24, 2022
Nevada
1 review
0 helpful votes
Follow Magan C.
Unfollow Magan C.
Share Review
Report Review

Love it
January 23, 2022

So helpful to get money back on stuff I am already purchasing for my family especially in this tough time we're in

Date of experience: January 22, 2022
Ohio
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Loving it
January 21, 2022

I really like Ibotta it is so easy to use. U click on a product buy it and u get rewarded. I'm having a lot of fun with it. It is easy to use. I'm not tech savvy so if I can use it u know its easy.

Date of experience: January 21, 2022
Michigan
1 review
0 helpful votes
Follow Jessica R.
Unfollow Jessica R.
Share Review
Report Review

Great application
January 21, 2022

Nice application to earn money back with products the we use at Home every day
great application I will recommend it to my friends

Date of experience: January 20, 2022
Arkansas
1 review
0 helpful votes
Follow Jackie L.
Unfollow Jackie L.
Share Review
Report Review

Love it
January 20, 2022

It's easy to use so helpful and in coupons... I love it and I tell everyone I know about it. I happy with the app...

Date of experience: January 19, 2022
Arizona
1 review
0 helpful votes
Follow Vicki L.
Unfollow Vicki L.
Share Review
Report Review

Fantastic
January 20, 2022

I absolutely enjoy the app for all the savings on everyday brands. Its a totally different kind of savings on name brands.

Date of experience: January 19, 2022
Washington
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

I love it
January 20, 2022

I love Ibotta it's so much fun and rewarding all at the same time and it has actually saves me a few time when I realized I had no money then I remembered the Ibotta app checked my balance and had more then enough to immediately transfer to my bank and the situation was resolved quickly. I often forget to check my balance but I always look at the deals and make a grocery list and try to add on as much as I can ever since I realized I can get my cash immediately if needed for emergencies. Thank you Ibotta I love this app and it's a great idea. No

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Share Review
Report Review

Fantastic
January 17, 2022

I just started using this app and is fantastic, you really earn so fast money. I really recommend this application to any one and you will see how fast you will earn money.

Date of experience: January 17, 2022
Ohio
1 review
0 helpful votes
Follow Janette H.
Unfollow Janette H.
Share Review
Report Review

Earn money for buying everyday groceries and shopping online at Walmart, Groupon, Amazon, Bestbuy and many more

Date of experience: January 16, 2022
Florida
1 review
0 helpful votes
Follow Laurie B.
Unfollow Laurie B.
Share Review
Report Review

Fun!
January 16, 2022

So far so good. I enjoy using this app and stacking up money! Hopefully there will be no issues getting paid.

Date of experience: January 15, 2022
Ohio
1 review
0 helpful votes
Follow Lauren H.
Unfollow Lauren H.
Share Review
Report Review

Easy cash back
January 16, 2022

I think this app has a lot of positives, I'm already grocery shopping for these items, I might as well make money back on it. The process is easy!

Date of experience: January 15, 2022