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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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An example about my confusion is that I got an email saying I purchased something at Walmart that I could have activated an offer for an item on my Walmart receipt that I missed. Ibotta gave me instructions on how to activate that offer and still get the cash back. I can not find any offer on my receipt that I had missed.
I enjoy shopping with Ibotta for most of my shopping needs. I always double check that I'm buying the right quantity ie: sizes, count etc. it's great to see you've got Cash Back. Then when I decide to Cash Out my Ibotta earnings it goes to whatever I decide, whether it be my bank account or Amazon etc.
I do highly recommend this app, you won't be disappointed.
For the most part, I really enjoy Ibotta. I enjoy getting the savings and they do add up
My only negative is that I frequently must double check to ensure that all of my savings were processed and then report them. This has happened with loyalty cards as well as non loyal card stores.
Bought my second bottle of Tremana blanco, didn't receive the $5 bonus.
Theres no place on the app to request the bonus.
It was very fast to get back with me and fix it.Thanks
Hi Vicki! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
Love getting an email saying "You've got cash!". I wish all business's would interface with Ibotta as well as Walmart! Sure beats having to upload receipts!
While when you get all your rebates, it's wonderful and easy, I don't get at least 15% of my rebates. Trying to get them after is awful they need you to screen capture or whatever, send it, date, time, what, who, and they are not easy to work with. I feel like they just keep sending the same message, until YOU figure it out, or give up. I ve gotten back over $750 dollars, but it leaves a bad taste in my mouth that I've lost a lot, and paid more money for products than I would have liked.
Hello Becky! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
I forgot to add this cat food to my Walmart receipt but Ibotta found it for me and gave me the $3.00 credit. They are just the best.
It was quick and satisfactory. Thank you guys you are awesome
The app is not difficult to work and the customer service (when i needed it) is good. When I first signed up I was getting a total of approximately $20 per month. This time it has taken me 3 months to get to $19.50 (still shy of $20 as I enter month 4). My shopping habits haven't changed. Being a little un-trusting - I think the algorithm is holding back on cash backs they know I like. They are trying to force me to try a product they're pushing. I don't appreciate that.
Had to resubmit receipt twice & rescan items several times. Very time consuming & annoying, especially when I have to get the items out of the cabinet and return them back after scanning.
I filled out a simple email form (provided on the site), sent a pic of online purchase, showed pics of eligible items not credited, had the cash in my account in just a few hours.
I bought another Raid refill. It is on my list, it is on my receipt. Yet, it won't recognize it for the $5.00 refund.
Even when I forget to check cash back, you notify me to check my receipt for cash back! Thank you 😊
Ibotta consistently cheating me out of cash back even with a receipt and cards being connected. You send it inquiry's for them to give you your cash back and no response. They say up to 7 days but they lie it's an alleged theft of services if you ask me but to each is own. They really ain't tryna let you get no money they false advertise play it safe muah unlegit
Hello Clinton! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help! We would love the opportunity to get more information so we can better resolve your issue
Issues with the cash back. Always issues with the Target receipt.
Overall I love using Ibotta but tonight I showed proof of buying brachs candy and didn't get credit for it and instead of going through the list of items that give $$back why not just let us scan the receipt and the credits are picked up automatically
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.


Hi Kyra! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!