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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I've been using Ibotta for many years now and have earned over $1,400. Ibotta mostly have always been on the ball especially with customer service. They are quick and thorough.
Love making money just by picking items, buying and scanning my receipts. Super easy! When there is an issue which there seldom is, they resolve it fast and are very nice about it. I have been using this app for about 3 or so years. And earned almost 2,000 dollars with little effort.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
I had an issue with my account and I reached out to customer service and they were super accommodating. If places do not have good customer service it definitely pushes you away. Their customer service is one of the main reasons I keep my account active.
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
I never have issues adding offers or scanning my receipts. Ibotta makes getting cashback so much easier than other cashback apps.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I I really enjoy the app, and have used it for over 10 years. Occasionally, an issue arises that requires me to use the chat feature to contact customer service. They respond promptly within 24 hours and they resolve the issues.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
It's so super easy to use Ibotta for cash back and I've not found a higher payout in my experience for cash back offers. I have literally made easy money here. And for stuff I already buy. Plus it's a good resource to find brands that offer natural and ingredients and speciality products like dairy free etc. and get paid to try them. I have found some brands on Ibotta that I love and will continue to buy that are healthy without additives and junk. It's tailored to your buying habits in addition to new offers for new products.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
I enjoy Ibotta, it's easy to learn and gives cash, cashing out was easy and the coupons are fair, Thanksgiving deals are great, I I look forward to checking Ibotta each day!
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
Have used Ibotta for several years and I love it and hope it never goes away. My savings for shopping have really been significant. The app is easy to use and the support(when needed) is ALWAYS right there and helpful. Thanks Ibotta!
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
Offers are not always given in multiples. Always have to contact customer service to review and even though its there, proven the items were purchased gor the offer, they don't give you the correct amount.
I love using this site for rebates especially with my grocery shopping. I noticed that one rebate did not register so I emailed Ibotta through the app. They quickly handled the situation and gave me the rebate in question.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I'm not able to access the app. It shouldn't be difficult to move around but it is. I don't even know how I earned anything. I was only able to download one receipt. It only let me select a few items when I did get on. Very frustrating app. So far, not worth it.
We're sorry to hear that you're experiencing issues with the app. We are committed to addressing your concerns and providing assistance, please reach out to us through our Help Center here https://bit.ly/3X2C95H. Additionally, you may find helpful information in this article https://bit.ly/3HUn3Lh. Thank you for sharing your review with us. We hope this helps!
I purchased products that qualified for cash back offer. The products were on sale, however, the system read it as if digital coupons were applied. I contacted Ibotta customer service and was given cash back after a quick review of my receipt.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
Excelente servicio y atencion, siempre ayudan en cualquier duda que tengas respecto a alguna ganancia
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
I reached out last night about missing cash back from Walmart and this morning I got an email that it was resolved and my account credited. Awesome service!
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
I bring leave my account so that I could do online credit with ibotta. It never sees all the items that are on my list that I have purchased. For instance, it did not see the other purchases that I should've gotten credit for.
Ibotta customer service is one of the best. They really do care and it shows. Keep up the good work. My wife and I love Ibotta.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
I couldn't add my phone number to my Ibotta account. So, I reached out to customer service and sure enough within a day My number was reset and I was able to restore my number to my account. Thank you guys for all your help! *Luna *
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
Leslie was the only representative that messaged me back to tell my why I could not receive the cash back offer I believed I was warranted. As quickly as I was recinded the offer a few times by representatives, someone from support could have answered my two inquiries with a quick explanation last night as Leslie so graciously had to do just shy of a day later. Thank you so much to her for taking the time to answer me, look at my history and award me even though I was in the wrong. All the explanation in the app kept saying was, "We cant find any offers." Yet, what I bought was in the product snapshot. Thank u again for your assistance!
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
Once again Ibotta Cares is awesome. Cherie replied to my request in a timely and detailed manner. I am very pleased with the results of my inquiry.
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
Ibotta has great customer service! They are always willing to correct problems that may arise. Chris trial is very helpful and professional!
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.