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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Persil laundry detergent 100 oz. Not had any problem except for the past couple of weeks.
They are constantly not giving the proper cashback. I can have a Frequent shopper card linked, and it still doesn't give the right cash back. Constantly not recognizing what's on a receipt. Constantly having to submit missing cashback and taking pictures of items and receipts and submitting evidence to get the proper cash back. It's exhausting how to do this consisted basis. Once again today right after this review, I have to do a missing cashback again. I was supposed to get $2.60 back and it gave me $.10. So here we go again, and this is always happening. I'm tired of the excuses and I'm tired of having to argue to get the cash back. Always giving the excuses of did you add the item before you shopped. Yes I did. I've been doing this for years, so I'm not a dummy. Did you scan the barcode to make sure it's correct. I've been doing this for years. I'm not a dummy. The errors are on their end, not my end. They're just full of excuses.
I've had really good luck in the last two weeks on finding rebates for products that I use! And have earned cash back at CVS on the same items with "buy 2, get $5" offers! I cashed in $32 of Ibotta rebates for a Starbucks gift card and am earning double points with it this weekend!
I shopped at Piggly Wiggly, I have my account linked to Ibotta. I forgot to check to see if there was any cash back items to add before I checked out. They contacted me to ket me know I missed some cash back. I thought I just missed out on it, but they told me how to get the cash back. That was great that they did that.
I requested Ibotta to review my receipt for a missing cash. They promptly checked my claim and replied that there was a limit on my item in question. This was something I had overlooked and not a mistake made by Ibotta. The Ibotta team has always been great at handling my questions.
This app is a good way to cut prices on products you use and a good way to experiences new things at a fraction of the cost.
Sometimes miserable to go thru the process of getting help in missing cash back
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I was unable to upload a receipt to redeem cash back on some of the items on the receipt. I contacted Customer Care & in less than 24 hours, they had resolved the issue & added the cash back to my account. I have used other similar apps, but ibotta is far superior. I highly recommend this app.
Once again I did not get my cash reward! I bought 5 twitch and did not get credit! Last week I bought several things that I deserved credit for. One of them was Gain pods!
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I messaged customer service and explained a problem with a missing credit and the agent was very nice and issued the missing credit
Customer service agent very helpful
I am impressed! I'm pretty diligent about adding offers, but when I placed an online CVS order I got an email alerting me I missed something. I added it and immediately got my $5 credit. Pretty cool!
I purchased a 141 oz all detergent and on the ibotta app it says that there's a $4 rebate when I scan the item it said this is correct when I Uploaded the receipt it only gave me a $3 credit
Ibotta makes it extremely easy to find and select items with cash back offers at your favorite retailers. It is just as easy to redeem those offers and receive your cash back earnings. Something I just learned today, is that if you have your receipt automatically sent to Ibotta when you shop and you purchase items that qualify for cash back (but you didn't pre-select it) Ibotta will let you know and give you a chance to claim the cash back! They found $3.00 that I had missed when selecting my deals!
I like using Ibotta the cash back is great, it adds up quickly, as long as you follow two Simple Rules #1: Select everything you want the day you're going shopping
#2: Make sure you scan that receipt that day because if, whatever it is, that's the last day of its cash back it doesn't matter that you bought it on or before the day it expires you'll lose that cash back if the receipt was not submitted before the products cash back offer is expired.
Missing cash back on an item. The chat help is useless. Need a way to type up an issue so it can get corrected. The robot chat is no help at all.
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Not sure how the large letters spelling GIANT at the top of the receipt is something the app can't identify 🤔, also most of the any brand offers don't recognize any brand.
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The refuse to honor Giant Direct Receipts, so basically useless to me since that's how I do most of my food shopping
I've been with Ibotta for many years now. I've only had two issues about not getting the cash back. The issues were solved within two hours or less.
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.


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