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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I love the savings with your app, but would like a feature that would allow you to create a shopping list. Based on things you've picked off the app.
Im not able to get any help after trying for months emailing and chatbot so im still unable to link my DG account and found out that Im not able to scan in receipt if DG not linked so Ive lost like $40.00 in cash back due to this. I use the correct information to link but it just wont link...
I feel cheated and lied to. I redeemed my offers and followed the rules I have waited over 7 days for my earnings but am unable to withdraw. I have not had logins to different accounts on the same device and I have not uploaded ANY receipts because my dollar general account is linked so then why is my account locked? I was not informed there would be such a long hold on my money so at this point I feel this is theft and fraud.
Bad experience, when you go to buy or earn, take you out, error something went wrong
Thanks for your review! The Care team has responded to your Care ticket 15518655. Please respond to the ticket if you have additional questions for our Care team. Have an amazing day!
Tge experience on ibottta used to be 5 stars, but not any longer. I only gave it 2 stars because it was good in the past. Lately it's a zero. I scan my receipt and it never matches any offers. So, then I manually find them all, but for the last month it won't let me submit my offers - I get an error message everytime. And, contacting custome service is next to impossible. It is like a maze. I feel like they are making it purposely harder to redeem offers
We appreciate your feedback! We have contacted you personally to resolve the issue. Kindly take a look at your messages and feel free to reach out if you need any more help. Thank you!
I go on the site and it's so easy! The site is awesome!
It's easy to earn money back on things you normally buy. Just check the app, shop and earn.
My experience, for many years now, with Ibotta have been great.
The Ibotta Care Team has a speedy respond every time I have any issues. Some times they have forgot to accredit my bonuses. But as soon I request to check my account, they have they have a speedy response.
I really love my Ibotta, and I have been telling to many of my friends. I do recommend to get it ASAP, because you will not regret it 🥰💖🎉
My daughter had to explain use of the app twice to me.
Love using Ibotta. It's so easy to use and get money back on buying thing you need.
The watermelon came from Acadia, Fl, and says so on the scanner code area. I was disappointed not to get the $1 for any watermelon from Florida.
Hi Donna! We're delighted to hear from you and have sent you a private message to assist with your concerns. If you have any questions or need further assistance, please feel free to respond to our message. We're here to support you!
Great service and unexpectedly fast and easy! Let's go!
Everything is good but did not receive my $1 for shopping at Food Lion. I clicked the shop now button and looked at the ads, but no $1 for shopping. Received the other money. What is happening?
Shopping through Ibotta is a great way to save money. I found that many of my favorite items are offered. I also discovered several new favorites just by trying items offered.
U said u were going to charge me $3.99 a month because I had not redeemed any offers, u can't redeem what u don't offer. Secondly I have been in the hospital four times since the first of the year.
Would recommend to friends and family for great savings on things that they already buy
The best application that rewards you for your favorite products, I simply love it.
I enjoy receiving money for buying items that I like.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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