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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I had missed adding a few offers on my recent online order for Walmart. The email reminder from ibotta that I had missed offers allowed me the chance to add those retroactively! Thank you!
Get paid for the items you shop for. Earn money for the items you shop for. Those earnings will get you gift cards,to your favorite restraunts,or dept stores. Shop today,and get paid for it!
It is an incredibly easy site to use. I use if when I grocery shop but also when I am doing online shopping. I have easily gotten over $1000 back from using Ibotta
With the ability to have groceries delivered and getting receipts online, there needs to be a way to scan receipts from e-mails
Every receipt I submit is always missing something. I have to contact customer service multiple times to get the missing funds. If you have a bonus, you don't get it because they say they can't add it
We appreciate your feedback and sent you a private message to address your concerns. Please feel free to reply to our message if you have any questions or would like further assistance. We're here to help!
I really appreciate the help I received in resolving a missing cash back offer. I received the cash back and got help on how to avoid problems with that type of purchase. I really appreciate it! Thank you!
I purchased the watermelon in Walmart. The only watermelon they had and I did not get the dollar back. It said it did not qualify. That's a times you tell me that items are available and they're not. No identification where this watermelon was grown
Hi Linda,
Thank you for sharing your feedback with us! We have reached out to you directly and are excited to help. Please take a moment to review your messages, and if you require any more assistance, please don't hesitate to get in touch. Thank you!
I didn't realize an offer was expiring and missed the chance to get $15 back. When I emailed the customer service team, they got back to me very quickly and also gave me the offer! Definitely recommend using Ibotta!
You do earn cash back but most times I submit a receipt the next day the app says I didn't earn anything when it says earn 2% cash back on purchases at the store i submitted a receipt from. It doesn't make sense
We're thrilled to hear from you! We've reached out to you directly to address the matter. Please check your messages and don't hesitate to contact us if you require further assistance. Thank you for your feedback!
Any time I need help, their agents are fast and helpful,, thank you!
I've used Ibotta for a few years now and I absolutely love it. Saves me so much money and it's very easy to use. Customer service is excellent. I start in January saving money and at the end of the year, I cash in my savings and use toward Christmas gifts. Tremendous help. I've taught others how to save as well. I am also able to donate to women's shelters with items the end up not costing me anything or very little.
U notified me I missed claiming an offer and told me how to claim it
Not sure how I missed it but thank u for your help
I did not claim an item at food lion and Ibotta gave me a heads up
When I go shopping, there's always items that are discounted per ibotta.
Every time I purchase multiple quantities, I only get credit for one if it's a big amount. It does it all the time I just put a receipt for 2 Jamison's and I get credit for one and when I say I'm missing cash and I send it in. I don't get credit for it. I just don't get it. Is it because it's 4.00 and you don't want me to get 8.00?
My experience with Ibotta has been nothing but exceptional and I recommend it 10/10.
I'm a member of the $250 club! I check Ibotta before every grocery, dog food, etc order.
Been using this app forever now and I second over 300 dollars and I can't get my 80 dollars that I need back. Pretty messed up if you ask me wtf. I want my money
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are grateful for your candid feedback and regret any inconvenience you may have encountered. Your insights are important to us as we are always working to enhance our services. Thank you!