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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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In my opinion Ibotta is a great app. I have several cash back apps but Ibotta is one of the easiest and most dependable apps that I use. You just pick what's on your list and then go shopping. My cash back notification email is in my account by the end of the day. Ibotta doesn't have you playing games or answering surveys just to get points. It also had a variety of local stores. The $20 cash out minimum is not bad either you can make that back in just a few shopping trips, depending on what you purchase. It's also easy to use if you miss a cash back or if there is a request that is questionable. They will contact you within 24 hours to help you solve it
In store shopping, go to Ibotta app, choose a retail store and put check boxes on the items you are buying. Submit receipt. Cash added very quickly
Ibotta is a great app that is easy to use that saves me money. Sometimes you might have issues with your rebate amount, but the care team is responsive and helpful. They addressed my concerns quickly and helped me right away. And they were very nice about it! I appreciate their team.
Ibotta held me with my bills and I helped my daughter with groceries thanks Ibotta
I just clicked on the product then used Ibotta to check out and pay.
It's great …. But wish there were more brands and store brands from where you shop
Today I bought a watermelon at Winn Dixie and submitted it for a $1.00 rebate and it was rejected each time even though it met the instructions.
Ibotta is my favorite app. It doesn't take that long to go into the app and pick items with money back that you are going to purchase during your future shopping trip. That is all it takes, and is as easy as that. All the rest is done for you and the money back is in your account quickly after your shopping trip.
I love ibotta app and they have the best customer representative they worked very quickly to solve any problems.
I love ibotta. I have saved so much money from this app. All I have to do is snap a picture of my receipt.
Submitted a rebate and did not get the allotted rebate, i contacted the customer service team and they answered promptly, one of the better ones. Your CSA Harry was so helpful, he immediately issued the rebate from the information provided and apologized. Let me tell you its a favour you are doing us, and we are so appreciative, so when we get good customer service interactions it puts a smile on my face, as this is rare in the United States. I was a Manager at a Sandals Resorts in the caribbean so Customer service is vital in our everyday dealings. Thank you Ibotta for all you do, and give Harry a little incentive for me... lol
Ibotta is so easy to navigate and finding deals are so easy.
This is happening more often recently. The receipt clearly shows the item, but a few days after scanning, I get a notice that the item is not eligible. So I scan it again and sometimes it will allow it but other times it won't.
I wonder where the bonuses are it was supposed to give back at least $5
Ibotta is not only the best saving/couponing app, but also it is very easy to use.
Clearly purchased items on receipt and confirmed through scanning of barcodes with match. Was denied and tried to contact them and they don't respond!
Got my $3 cash back automatically + $2 summer bonus, too.
Some items i have purchased were deemed ineligible even though it met all requirements according to description.
I have enjoyed the substantial savings that Ibotta has offered throughout the store. When you are living on a fixed income, these savings make quite a difference and allow me to spend in other necessary areas.
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.


Hello Stephanie, We appreciate your feedback! We have reached out to you personally on ticket #41 and are eager to assist you. Feel free to check your messages, and don't hesitate to reach out if you need further assistance. Thank you!