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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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The support team made effort to help you get your rebate.
Too much work and most of the products ate obscure or real junk food
Too difficult to use
Not worth time
Not a lot of offers
I recently had an issue with a cash out, and right away, I received an email from Ibotta ready to help solve it! I love getting $$ back 😍
I had trouble with an item, app said product matched but app did not reimburse. I contacted customer service, they sent me the reimbursement immediately, the very same day. Typically, when I buy from Walmart, the app matches the receipt and I have my cash very quickly, no need to manually upload receipt. I've earned 200.00 over the last 2 years. Each week there are offers for products I use regularly and some new items to try.
Unless you use list is packaged items. This is not for you., if you buy a lot of fresh fruits and vegetables. You get nothing for it... usually I get money for cleaning supplies and sometimes for meats. Usually not the ones I normally purchase..
Thank you for providing your feedback! Unfortunately, we cannot guarantee that specific offers or bonuses will be available to every Saver. We try to mix up our offers and bonuses so they are achievable for everyone, so stay tuned! We have documented your feedback for the appropriate team. Thank you for leaving an honest review!
My account was flagged with fraudulent activity and was deactivated with a little over $100 in my account. Ibotta worked with me to create a new account and gave me my money back.
My ticket was not computed with all products that provided math in the application. A cash back of 4.30 is missing for two products. Please check and complete the operation correctly, this is not the first time this has happened. Thanks.
I apologize for any delay, frustration, or inconvenience you may have experienced. I am happy to hear you received all your missing cash back. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
I love Ibotta! It is by far the easiest cash back app that really works that I've ever used. I have used Ibotta for a few years and it is so easy that I have stuck with it. Ibotta also has discounts on foods and products I use every day. I do my grocery shopping once a month and always visit Ibotta before I go to the store. I am not a paid salesman for Ibotta. I am a regular person and I look forward to saving money with Ibotta all of the time.
Truly appreciate the amazing customer service! Ibotta has helped me in this very uncertain economy with saving on so many of my purchases! Its been a great experience and I appreciate the quick and super friendly response!
I'm disappointed with my experience because I did what was required for the cash back and still not receiving the money back. I already submitted my request and still didn't receive my cash back.
Thank you all for your help and support 🙏🙏 We really appreciate all the deals you have to save our family $$
It's on the receipt and you don't want to give me the cash back 🙄
This app is ok sometimes is hard to get the cash back, I have to contact the help center to claim the money and sometimes I can't upload the receipts like CVS is linked it to it, it won't let me upload it..
Scanning receipts or products in the app has been working pretty smoothly almost all the time. Their site/app is pretty intuitive and straightforward to follow. Mostly use on my grocery trips, but I have also used ibotta to get a percentage back on online shopping too. Ibotta posts my earnings at an impressive speed. I've had one cash out to claim my earnings, and my redemption came through right away too.
I learned that I just need to prepare my shopping list before I shop. It's easy once you get used to it!
I have used Ibotta for years and highly recommend you join in on the savings.
I use Ibotta app all the time. It saves you money,and that's a good thing.
I thoroughly enjoy using Ibotta. I have a family of 5 with one income. I was never taught how to budget for food or how to coupon. Ibotta does a thorough job with making sure that the cash back rewards match the items that I intend to shop for at my favorite stores. The app is easy to use and not only does Ibotta provide cash back rewards but they also provide moneymaking opportunities. Being able to shop for these rewards helps my family and I when we are in a pinch just to buy diapers or want to eat out that day to save time and money. I am really thankful that in my season of being a young mother and wife I am able to be prudent using the Ibotta app.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Evi! We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Your input is valuable to us as we continuously strive to improve our services. Thank you for taking the time to share your feedback.