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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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If I got 2 coke products as pictured which I actually did, I got 4. I was to get 2-2.00 back so I lost 4.00 on you app because it wouldn't work
It's always great. You select, you purchase and ibotta gives you money
I was notified of 2 items that qualified for cash
That I had missed. And explicite direction how to go about receiving the cash reward.
Ibotta contacted me via e-mail to say they thought I forgot to add an item to my list and I was missing money. Sure enough, I checked within the 24 hour window and added the item to my list. Next morning there was $1 in my account. In the years I've been with ibotta, I've made over $500. Those dollars add up and I truly appreciate the fact that THEY reached out to me, when they didn't have to. That's good business!
I have been using it for several years now and find it entertaining and worth the time to look through the products for ones I use. Sometimes I have found something I really like because it was available and I tried it out.
The site has gotten easier to navigate and I like how they can even help you out finding items on yoiir receipts you may have overlooked. It is a great company to deal with!
I've been using Ibotta almost 2 years and have saved so much money on a wide array of products, the app is easy to navigate and understand. Cash back products are always changing giving users a variety of ways to earn cash back. I highly recommend Ibotta.
Most of the time the app works flawlessly. When there is an occasional glitch, Ibotta customer service takes care of it fast :)
Without a doubt this is the best cash back app I have ever used. I noticed I was missing cash back due to the receipt not looking right. I took a picture of my product bought and how when I scanned on app was accepted but no cash back. I emailed Ibotta and my cash back was added and an email telling me! Without a doubt people are crazy for not using this app! #1 to use and I have used many others!
Had an issue with not getting credit from a store and they were able to get it corrected and fixed very quickly!
I have missed out on a few offers from shopping at stores that only allow you to use your loyalty card, sometimes it doesn't pick up the offers and there's no way to submit a receipt to request it.
And if you connect your other accounts to be able to get your online pick up order offers then you miss out on receipts bought by other members of your family.
Anytime I have troubles with this app and it's usually me they have been Johnny on the spot as far as fixing the problem number one coupon app great customer service thank you Sophia h
Great that you get reminders that you made a purchase that has rewards attached to it and have 24 hours to recover those rewards
Fast getting rewards.getting money for buying certain products, buying gift cards
I had an issue with a rebate. I reached out to customer service and it was handled within a day.
Missing cash back on one of my Tyson offers I scanned the items in and they were showing on the receipt as well not happy
Thank you for providing your feedback! Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cashback within 48 hours. We are always happy to investigate any issues that you may have. We've reached out to you directly to address the issue. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
Great app, just view the offers and mark those you think you will purchase. After shopping scan your receipt to receive the promised refund on each item you purchased.
Your accumulated refund money can be used to purchase gift cards. So far I have saved over $300.
I'm so glad you have my back I thought I had checked off the nuts. Ibotta came through and found my mistake. Very happy customer.
Allows to you earn for things you already buy& it's the best app
But when it comes to me withdraw my money you hold it I try not to cash it to my PayPal account I trying to get to a 100.00 so then I can cash out.help me with this problem. Thank you but I still love using the app.
I've been using Ibotta for several years now and have received $1000+ cash back. So easy & the savings add up.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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