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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Throws out gerbs kroger store. Missing offers and credit towards bonus. I am going to have yo quit shopping there as it takes to much time and always Missing offers with few resolutions.
I have been using Ibotta for 5 years now. The app is user friendly, deals don't require an unreasonable amount of purchases I don't need and cash withdrawals are super easy. It's also fun to learn about new products that I won't usually notice when I run in and out of stores with a shopping list.
Great app and wonderful quick support. What else can I say except Ibotta support team is amazing and addressed my issue completely the first time!
I contacted the help center when I couldn't figure out what I had done wrong. It took a couple of tries, but they were super helpful and got me up and running properly. I highly recommend their service.
I purchased the two items but was only paid for 1 it takes long for someone to get back to you about it
This is an easy way to earn money on things I busy all the time. Even the 1 time I had an issue with an item I purchased, it was resolved quickly with customer service.
Great experience, found the item shown in the app matched it with the receipt and Bingo I received my cash back!
I will say, if possible purchase the cash back items separately! Great app!
Great experience using Ibotta for this money back transaction!
Love getting money back using ibotta. Need to review items available before heading to store
This was not the first time I have had missing cash, however, it is usually reversed and resolved quickly with no complaints. This time was different because after I shopped for 28 redemption offers, submitted my paper receipt that was accepted and I confirmed, the cash was not given, and worse was the receipt went "missing" from my account. After 4 days of resubmission of receipt and the list of offers, I got the resolution with all my cash given. It was upsetting, especially not being able to speak to 'a person' on the phone, then aggravating to wait 4 days for a recovery, but in the end, it was positive. I don't know what happened to cause this debacle, but I hope it does not happen again. It was exhausting to me!
Why is it that when I bought a refuse the receipt the people reviewing them are either blind or stupid? I have to fight with them all the time along with everybody else. I know that has Ibotta because they don't know how to read on a receipt. I just submitted one with four drinks on it. They only gave me credit for one because they don't know how to look at 4@$5.00 equals $20. They count that as 1@ $20
When I realized how easy it is to use Ibotta, I was hooked. I always check to see if the item(s) that I've checked are on sale. If they are, I go on ahead and place them on my little list. If I'm lucky I can certain items for practically nothing.
This was so easy, I can't believe more people have not taken advantage of it. There is always something from my grocery list. Saving money is great
This is my second time buying perfect bars layers at Wegmans
No cash back
Won't let me do anything
Offer was checked before shopping
I've been doing this for about 8 months now. My daughter tried to get me into this a few years ago but I told her I was too busy. Now I'm unemployed and ibotta is what's keeping us afloat. Thank you Ibotta! Also a shout out to your awesome customer service team. Keep up the good work.
So I recently had an issue of missing cash back. I emailed the company, gave them all information required and even tho they say I didn't get the right product, which I did, they still worked with me. They explained how I can receive my cash back if something like this happened again and gave me the cash back!
I don't think your app is customer friendly at all. I am not very good at all that but i'm sure many customers aren't either. It needs to be much more self explanatory for me and others like me.
I had purchased Reese's Puff cereal at Dollar General, used a coupon, but wasn't showing I could not use coupon for the purchase. I reached out the Help Center and in no time they credited my account with the cash back on these items! Handled the situation very quickly and were absolutely great to deal with.
Too many restrictions /requirements to earn cash. Would prefer more common products eligible for cash back
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback! We apologize for the inconvenience and have passed your message along to the appropriate team for further review. Your feedback may be incorporated into the app in the future. Thank you again for supporting Ibotta as we continue to develop and refine our service.