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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Grocery shop and check your receipt items on the Ibotta app. Earn money for any qualifying items. Easy and worth your time.
I've never had a problem with my receipts. Other platforms challenge every single one and I have to screenshot all my items because they don't want to reimburse for their own rebates. It's extremely frustrating having to spend time challenging them. I've never had to do this with Ibotta not even once.
Very useful, and always ready to address problems when they arise
My spouse accidentally discarded the in-store receipt, but Roxanne from the customer care team was easy to work with and manually processed an online receipt copy for us without trouble.
The team at Ibotta are so helpful and always make sure you get the cash back. I love Ibotta it's fun and. I save a lot of money.
Missing 5$ cash back for two different nestle bonuses that expire today. Bought four 6 ct bottles and the first one started the bonus process but the other three haven't been added. This was two separate receipts, the first one I submitted a ticket for and never heard back: not happy
As a frequent user of the Ibotta app, there is the occasional time when I encounter an issue with an offer. I can say that during any of those times the issue is promptly addressed and my account credited. This is a fantastic app and I have earned a substantial amount of money back. Thanks Ibotta and your conscientious customer service team for a job well done. Keep up the GREAT WORK!
I was having an issue in regards to some items within my account and which is a simple email or two everything was resolved behind my expectations. A great company that keeps the consumer in mind and helps them get all the benefits out of the app. I highly recommend this app.
Unless it's Walmart, Ibotta takes forever to add money to your account. I have several Chewy purchases directly through the Ibotta app and I am just getting money added to my account from May 2024 and it is now almost September 2024. And every purchase I make just sits there. Very frustrating.
This is literally so simple, I had forgotten about it until I got an email saying I had money in my account. IT TAKES VERY LITTLE EXTRA TIME OR EFFORT (very little) 😁
I was not given money back for items that I clipped on Ibotta. Very frustrating to buy & them not to honor their coupon.
Love gettting cashback for my purchases. It's awesome it's like an added bonus so you can make more money in the end. Saving money is the best
It takes very little effort, except that you won't take my review if it's less than 50 words? That's a bit ridiculius
On Krogers receipts, there is no bar code and only a generic description of the product. It's hard for the AI to know which product you bought. It didn't pick up my laundry detergent when I submitted. I scanned it in using the missing cash back option and it was denied for some reason. I put in a ticket and explained what I bought. I was credited my missing 8 bucks within 2 days. I Love Ibotta! The rebate apps have been a game changer for couponing since we are no longer getting many paper coupons!
Thank you Ibotta for helping me save money! Easy and fast! Always helps me when I contact them for an issue!
Easy to use and a lot of the items I buy each week are on here with cash back.
Love that I can get money back on items I buy on my grocery shopping trip. Highly recommend this app.
Ibotta makes it so difficult to rectify missing cash back that it makes me feel like giving up since my time is valuable and Ibotta drags on and on with nonsense questions. I don't even think Ibotta thoroughly reads the correspondence because you ask questions that were already answered in previous emails.
I had two sparkles candies that were $1.50 each that I scanned in the store before purchasing. It said they were accepted as being okay. When I checked out, it did not give me the credit for these two items.
I've saved a lot with Ibotta overall, but it always misses something from the major grocery stores so I'm often frustrated. It works seamlessly at Walmart and Whole Foods and not very well at Kroger or Safeway.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members