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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Why can't I get deals on the groceries that I actually buy? Another words, my preferences of what I want and use every day.
I do most of my shopping online with home delivery so sitting on my couch I just browse through Ibotta's offers and if it's on my list I get cash back in my account as soon as my order is delivered.
Their customer service is usually very helpful and can solve most of my issues.
Very good and definitely I will recommend it to my friends this business
I refer friends and got post Funds but ibotta deactivate my account by mistake or no reason I don't understand why I hade got $45 dollars but couldn't withdraw nothing I don't understand if it's a scam or what's goin on
When I forgot to enter my link, there is no where to manually submit a receipt.
It's like earning money for products that are already on your shopping list!
5 cans of Pedigree Canned dog food which were missed despite my scanning in the store with a green light. Unfortunately, this happens mor often than not and Ibotta makes it extremely difficult to challenge. I guess people just need to return products. If I could give 0 stars, I would.
Had two of the same item but only received one. Second time I submitted.
Everything I purchase laundry detergent. I'm missing g cash back. It happened again yesterday 8/29. I purchased one bottle of ALL detergent and one package of pods
Only got the liquid cash back, had to do another ticket for ALL pods. You will see in my history many tickets on persil pods.
Online orders from grocery delivery not showing up and no cash back
My receipt scanned but came back with no cash back items which I knew was wrong. I asked their care team and it was settled in a couple of days and I got my cash back credited. Love Ibotta.
I did not receive my cash back and therefore no bonus. I contacted Ibotta help and got my cash back and the bonus. Love Ibotta
I have made over $1500 in cash over the time I have been using the app. I get money back on items I already use daily.
I had issues getting a receipt to scan. After notifying customer service, they had the cashback added to my account within 2 days.
I was missing an offer on my acct. I sent Ibotta an email within the day and they were right on it. Easy to send email for help and fastest response time ever. Thank you!
It's hard to find a place to describe what happened to my receipt- I bought two tasty cake boxes- I can send photo- cashier tried to correct an error - they were suppose to be 1.25 ea - I was overcharged on first one- he hand corrected the second one without scanning it so there is no verbiage on receipt stating second one was Tastycake at $1.25.
Learning how and when to use the app takes some time but worth it with today's prices!
Biota has really good offers and if you miss something they let you know.
Had a couple of minor issues with not getting rebates. Customer Service responded quickly and a satisfactory result was achieved. Any time I've had an issue I have had exceptional service
I scanned receipt and barcodes on 3 items yesterday. All qualified. I made sure product size matched requirements. I got the message with my earnings. Today I only got $1 and message said items did not qualify
I have been using ibotta for almost 2 years and it's a very helpful app and if you have any problems the care team is super helpful and nice when working on fixing a problem if you have one and in my almost 2 years of using it I have only had one problem and the fixed it in a short period of time. They have great offers to get cash back on everyday items and it's super easy to upload yoour receipts and a over all easy app to use. I recommend using ibotta!
I have fun using Ibotta, mostly because the money I save goes into an account that I use to bet on football. So in some cases, the money I save pays off twice!
On top of that, when I bet on games, I get coupons for free drinks. Ibotta not only helps feed me, it also feeds my vices!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members