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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Ibotta is the Best website. They help me save money and have excellent customer service. Anybody not using Ibotta is throwing money away. Love Ibotta!
I love how easy it is to earn cash back! It's sometimes a little difficult to get the receipt photographed accurately, but in the end it all works out.
I wish you would have more normal items. Some of these aren't even offered in our area. I would like to see more meat items and breakfast stuff. Just stuff that not normal people use
I don't find many things you offer money back on that I use
Love getting cash back on most purchases. Makes me love shopping.
He helped me get my offers right was fast accurate and polite. I love ibotta.
I just can't wait when I go grocery shopping and I plan my trips around I bought in a couple other sites that I used by thinking cash in receipts for a gift card but I love it number one
I purchased California grapes. I submitted my receipt, but Ibotta didn't accept the grapes. I was unable to proceed because this particular packaging didn't contain a barcode. Not fair!
Joel C Was very helpful helping me to straighten out an offer. He did it very quickly, and I received my fund quickly.
Ibotta Is the best site I've seen for shopping and getting Rebates for my shopping.
I have bought some things and tried them because of their offers that i ordinarily wouldn't have purchased.
They turned out to be good products
Thanks Ibotta!
I absolutely love doing Ibotta, it is so worth the time involved. My only regret is I didn't know about it sooner.
I love Ibotta because it saves me money. I find what I am looking for. I scroll thru the list of products and check off what I would like to buy. It gives a nice selection.
They have always responded quickly and fixed any errors. Everyone is so polite and willing to help.
I save a lot of money on things that I use and would buy anyway. I find the app easy to use and love when I see the money building up in my account
If you ever have a problem or want to dispute something, customer service is great
I was so over joyed, and excited
To see $3.00 more added to my account that I was not expecting. Yay for that bonus!
Thank you Ibotta!
I love getting money back. It's fun to watch my account add up.
I am now in the$200.00 club.
The only inconvenient is sometimes I have a hard time talking the pictures but has good discounts.
The only inconvenient is sometimes I have a hard time talking the pictures but has good discounts.
I replied to a missing point and the customer service rep added the missing cash
I am glad for the platform as I can save extra money on products I use at grocery stores I regularly shop at.
Very fast experience on getting the cash back and submitted the receipt.
Be very careful using this app. It malfunctions constantly and you will not find out until after you have made the purchases. I have had many issues where I scanned the items in store, confirmed they were eligible for cash back, and then had it denied after the fact. It ended up losing me money, not saving me money. Total fraud.
Contacted customer support over missing a rebate. They were helpful, professional and got my issue resolved quickly. Love ibotta and the care team. They're the best.
I understand there have been issues lately with the Ibotta app linked to certain stores and Simone took care of the problem I was having. Thanks Simone!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members