IbottaReviews 6,673

I've been using ibotta for over a year. I absolutely love it! I've received almost $2,500 cash back so far. Redeeming cash back is easy and fast, whether getting gift cards (literally instantly!) or directly deposited into my checking account. I've never been so impressed with an app. The rare times I've had trouble using the app and have had to reach out to their Customer Care Team, my issues were resolved swiftly and with great care. I have NOTHING bad to say about ibotta. And shout out to Customer Care Team representative 'Jeevelyn'! They were incredibly fast, friendly and solved my issues with ease. Ibotta makes my life better, and I'm grateful for it!

I keep submitting receipts that show the eligible items but when I get cash back I am shorted. I have to wait 1-3 days before they correct the issue.

Great app. Easy to use. Cash back worth the little time it takes you down load receipts.

Ibotta is very easy to do, always have great products. I don't know how you do it, but it's great!

Connection to the app is always slow. No matter where I am or the network I'm on. It makes using the app very difficult. The cash back shopping options are limited. Many of the items are not things I buy.

This is the second time my Wal Mart link didn't work and I was missing cash back. Ibotta had a flagged notice this has been a trend so that alleviated some questions knowing it wasn't just me. (Great communication) The chat bot was very user friendly and took me right where I needed to send a help ticket. In just a few days I had my cash back and response from their team (Ralph). I am grateful for a trusting app and easy to navigate system, with fast service. Thank You again!

I love this app. The only fault is it is really time consuming to go through and click every item one at a time. I don't have pets so I obviously don't need those. If I could add the kids and baby as a whole instead of 1 at a time then this app would be 100% PERFECT Just my thoughts.

It seems like it's harder to redeem than before. And I've had to jump through hoops to try to get a few cents back! I usually give up. I buy the item, it's on my receipt but Ibotta says it's not. Even when I've scanned the barcode before purchasing to make sure! Before several updates it wasn't like that

Put in a claim for missed credits and bonuses that didn't crossover from Walmart. Even though with higher than usual claims due to a glitch within 48 hrs issue was resolved

Still waiting on cash back from weeks ago. Entire shopping trip was just completely ignored. Today Im getting cash back on items I bought a week ago.
Im just about done with this app.

When I started using Ibotta I thought it was great. Now after using other apps I am not that impressed with Ibotta. I only get any credit if I purchase something off of their list which may or may not contain anything I want or need. There are other apps that give better rewards than Ibotta. If I don't purchase something off of the list on Ibotta I receive no credit. The list of retailers looks expansive, but it actually isn't. I will use another app that not only gives me credit for EVERY receipt I submit but I get extra credits for items that I may buy. I like that Ibotta gives cash but I am don't feel secure giving my banking information to receive the cash credit that I earn. It also takes a long time to get enough cash to bother redeeming.

It seems like every time I try to submit a receipt, or a barcode, I have problems.

So easy. Especially at CVS where there are no taking pictures of the receipt. I love it.