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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I waited for over a week and was unable to even let y'all know I was missing cash back on my purchase. I am missing multiple offers and ordered those products ONLY because of the cash back.
I love using IBOTTA. Even with the bad economy I can still buy things using the app and get paid. Thanks IBOTTA
I love Ibotta! I have been using it for years, the cash back is great and the customer service is top notch! If you are looking for a cash back app to use from your grocery shopping, I would definitely recommend Ibotta!
I love ibotta! It's so easy to use. And when there is missed or overlooked cash back. They are fast and explain to resolve the issue.
Had problems w missing cash back due to my error, customer service was VERY helpful and understanding.
My savings were quickly placed in my account. Quick and seamless.
Had two more items today that matcjed what was briefly written and even matches the pictures in the offer, but said not elegible when I scanned them. Frustrating!
Always a pleasure to get rewarded.have been a member for quite a while..
The 2.50 off any eggs makes it easier to afford eggs while the prices are high..
I have been using Ibotta to save money on groceries for a couple of years, and have always been very impressed with their customer service. This experience, however, was special. For Ibotta to offer a $2.50 rebate on eggs at a time when the cost of eggs is so high is another example of how much they want to assist the consumer. Thank you, Ibotta, for proactively helping me save money.
I was really impressed with the level of service I received. I had a great experience with the customer service team at IBotta
Ibott's customer service is so friendly and get back to you in a timely matter. I have never had any issues.
I love the new feature that helps you find items that you missed on Ibotta after you checkout at the store - Fareway
I thought you could redeem through walmart on one receipt, and through ibotta on another, apparently not in this case. They helped me make it right though and they were very nice about it. Thank you all sooo much for being such an awesome company!
So easy to scan items to make sure the item you want is the right size, etc. and earn some cash. Love Ibotta!
Opened up an email from Ibotta telling me I missed a refund. Wonderful service.
This app has a lot of stores with a lot of rebates, they always pay out, your cash back is usually posted within a few days, and if you ever do have an issue you can always get in touch with customer care and they actually respond back and they actually fix your problem. It's nice to have a rebate app that actually has customer service that responds correctly.
I am happy that my voice was heard and allow me to say what I had to. John understood and helped me to resolve my issue
I had missing cash from my receipts.
I wrote to the Ibotta Care Team and they took care of my situation after looking in to it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members