HypersTechReviews 113

I ordered three drones online from Hyperstech on 1 August 20, USD301 was drawn from my Master Card accordingly. As there was no feedback from them afterwards, I chased them by email for the delivery of drones to Hong Kong (my country) and was told due to Covid-19 pandemic, drones cannot be shipped to Hong Kong. Therefore, the amount of USD301 was refunded on 12 August 20. Yet, it's been a MONTH now, I still haven't received the refund. The transaction code given by them is fake, the bank staff said this number is meaningless. Today, I still see their advertisement selling drones to be shipped to Hong Kong. Obviously, Hyperstech is fraudsters, scammers, cheating customers globally!

STRANGE: I just read previous reviews on other websites, Hyperstech stated that they sell products from Hong Kong. If so, how come they cannot send drones to me? We are in the same place - HONG KONG!

They keep on fooling you by saying the amount is refunded, but the fact is you will never receive your money back!

I ordered a coolair fan (supposed to blow cool air). The fan is a piece of cheap plastic. I paid around 120CAD / 90USD. DO NO BUY STUFF FROM THIS COMPANY. The reviews are real. I wish I read before ordering. I will not even bother returning the item, as my time is valuable. I just wanted to let people know about my experience and that's how we help others from being trapped.
An ad appeared on Youtube, and it was marketed as a canadian brand, with local reviews. It is well made to trap people. Please share. It is sad we are dealing with this in 2020.

I have been trying to get my watch since May of this year. Kept getting told to "give it a few days". Finally ten days ago I was told I'd be getting a refund. (my tracking number had actually expired it has been so long) Supposed to get an email and an sms verification that never showed up and money was to be refunded in 7 to 10 days. Nothing. Today I was told that they "are experiencing a technical difficulty in issuing a refund" and to "give it a couple more days". How have these people been able to stay in business with practices like this?!? I have been more than patient and have tried to be as respectful as possible but when is enough? I will never buy anything from this company again and if asked will not give a favorable review.

I ordered and received a Health Watch. It arrived late in an open box with no instructions. After sending so many emails finally got instructions to activate the watch but you need a IT degree to understand. You just can understand how difficult for a 72 year old with poor eye sight and other health conditions. The main reason I bought this item was to check my BP. I wanted to return it and contacted them they said that they don't pay for returns. So I spend Cdn.$15.87 to return the item to a p. O. Box *. They said it will take more than three weeks to get the refund. I proteted on that and now I reived it with anthe *$13 in exchange loss. I paid in Cdn. And expected in Cdn.$ My pressure is worsst aftyer dealing with this co. And a loss of $30.00. This never happened to me in my life. I regret for not reading the reviews before ordering. Big Scam. I will report the matter to health authorities as using this product gurantees a correct readings. I am satisfied with the regular BP machine I used in rge past. No star!

It's been over four months, no product! Hyperstech continues to respond with an automated email message stating the tracking number states the product was delivered from China to USA Custom facility that takes time to deliver. UNBELIEVABLE! This company needs to be BANNED from doing business in the USA immediately! Pass this on to everyone you know and EVERY Social Media. Hyperstech is taking thousands of customer's money and delivers NO Product and NO Refund! Just outright thieves!

I will never purchase from Hypers Tech again. We purchased a Drone X Pro and discovered that the battery was defective (would not charge). My complaint was completely ignored until the forth attempt to convey the problem and, at that point, we were told that they could not ship a replacement for the battery. They did agree to restock the entire Drone but required shipment to Canada. The shipment costs were excessive. We made one more attempt to communicate about the defective battery and requested a credit for its value. My request was ignored and they responded with directions about how to use the product. This is the worst customer support that I have ever experienced.

No item Yet they took my $99 now I emailed again today the sanitizing light wand is coming from China no thanks Here's my response from them Thank you for reaching out to us. we understand your concern regarding your order. Thank you for reaching out to us. we understand your concern regarding your order.

We are pleased to inform you that your package has been shipped and the delivery takes around 20-25 working days from the day of shipment.
We are pleased to inform you that your package has been shipped and the delivery takes around 20-25 working days from the day of shipment.

DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! I REPEAT, DO NOT ORDER FROM THIS COMPANY! If you do, you will NOT receive your merchandise, and will eventually have to make a claim with your banking institution, to get a refund. I made a purchase with them, and after waiting patiently for 4 months the merchandise has still not been received. I have emailed customer service repeatedly, and to no avail. All I am able to get, in the way of a response, is the run-around. They refuse to issue a refund, or indicate where the shipment is. The tracking information that they provided does not yield any results. Companies like this should not be allowed to do business, and I intend to alert federal authorities, to insure they are held accountable for the fraud they are committing. SHAME ON THEM!

I nearly became a victim of Hyperstech's unconscionable business practices and ethics. I was looking for a TACT-Watch which their website was advertising and selling for USD 89.00. I thought "hyperstech.com" was the genuine American "T1-Tact Watch" website agent as it appeared and behaved similarly to the American website. When I received the item, it was not what I originally purchased. They were advertising (using outdated pictures) a watch they no longer sell and today, are still doing it. Worse, their tact-watch is a fake replica of the genuine American T1-tact watch, lacking the T1 etched laser logo on the back, clock face and watch clasp. After three days of dealing with a Novads Customer Support team, I decided to involve my online Payment platform, Paypal. Over a few days, Novads support team kept returning senseless emails and every time a different member would sign off but all saying the same thing, like Ronda, Melinda, Elina or Alina... LOL. Thankfully, I received a full refund of USD$89.00 with Paypal's assistance and backing. Hyperstech has many "faces" but also trades online under "hyperztech.com". The domain "hyperstech.com" is registered in Panama but their web servers are in Texas, Dallas. Their domain name "hyperztech.com" is registered in Panama and their servers are in California, San Francisco. Their office is NOVADS OU and in Guang Dong Province, China ******* EE. Moving forward, if you can use Paypal (it's safer), debit or credit, do so. Through them, you will be able to use their financial muscle to intervene and force dubious online merchants to comply and pay-up. Better still, avoid all of them if you can, including Hyperstech.

Even 1 star is too much. SCAM!
Even 1 star is too much. Spent a fortune buying 3 Ecoheaters last year and wouldn't you know it as soon as the year was over they broke down. The fan turns but no heat so obviously nothing wrong with the plugs or fuse.
Clearly Sub-standard product. Never heard of a heater breaking down within a year and that only with 1/2 years use ( only needed in winter).

They have responded to say. Sorry your out of warranty. Only offer 30 days. So basically throw the items away.!

Total scam artists... DONT BUY ANYTHING FROM HYPERSTECH OR NOVADS. THAT IS WHAT THEY ALSO CALL THEM SELVES NOVADS