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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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4,713 reviews

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John B.
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A little issue with checkout but quickly resovlved
November 16, 2017

A little issue with checkout but quickly resovlved

Date of experience: November 16, 2017
Bill G.
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Thanks!
November 11, 2017

Thanks!

Date of experience: November 10, 2017
Wayne L.
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Very pleased
November 11, 2017

Very pleased

Date of experience: November 10, 2017
Joel W.
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Great prices, and a clear, easy to understand site. The items arrived quickly, in perfect condition, and I should have the heat turned on later tonight. I am delighted with the combination of quality and price and will use these guys again on my next house project.

Date of experience: November 9, 2017
Tanya K.
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Pleasant shopping experience very helpful
November 7, 2017

Pleasant shopping experience very helpful

Date of experience: November 7, 2017
R T.
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Everything was great, I do feel it could have been a little easier to pay with PayPal.

Date of experience: November 6, 2017
michael b.
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Easy to order
November 6, 2017

Easy to order

Date of experience: November 6, 2017
Alicia C.
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Would definitely buy from again
November 3, 2017

Would definitely buy from again

Date of experience: November 3, 2017
Ed Q.
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Very easy purchase
November 2, 2017

Very easy purchase. Thank you.

Date of experience: November 2, 2017
Ryan C.
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Good transaction
October 30, 2017

Good transaction

FAST delivery

Date of experience: October 30, 2017
Dana M.
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Shipping on an item this light and small is very high - more than $20. I wouldn't be buying this if it had come with the stove we paid $1800 for...should have come with it. Still not happy that we had to pay another $200 to have a working stove.

Date of experience: October 29, 2017
corey c.
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Called to get info and person was very helpful
October 29, 2017

Called to get info and person was very helpful

Date of experience: October 28, 2017
Jacklyn M.
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Quick easy shopping and delivery
October 27, 2017

Quick easy shopping and delivery.

Date of experience: October 27, 2017
Carl F.
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Well it wasnt the one i order i call back and the rep said i had to order the Geluxe fireplace in order to recived the one in the ad online with gold trim i told him i allready had that fireplace i was ordering an replacement so that what i thought i was getting but when i got the oder get was black front with no gold trim like the last one i had wish it would have been with the trim he said he would try to send me the gold trim but hadnt heard back on it

Date of experience: October 26, 2017
Ronald L.
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Quality control lacking
October 26, 2017

Quality control lacking. Loose screws on circuit board and blower motor. Loose bolt rolling around in blower compartment. I'm not sure if it belongs somewhere or what.

Date of experience: October 26, 2017
Karl Y.
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Good
October 24, 2017

Good

Date of experience: October 24, 2017
Teriann G.
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Dan was very helpful to me
October 23, 2017

Dan was very helpful to me. Thank you!

Date of experience: October 23, 2017
Kyle L.
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Good deal, but checkout site is not very smart phone friendly

Date of experience: October 17, 2017
Clinton F.
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I like how easy it is to navigate through the website. The product came in good time and it works really good.

Date of experience: October 14, 2017
Rod H.
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Thanks
October 14, 2017

Thanks

Date of experience: October 14, 2017