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HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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A little issue with checkout but quickly resovlved
Thanks!
Very pleased
Great prices, and a clear, easy to understand site. The items arrived quickly, in perfect condition, and I should have the heat turned on later tonight. I am delighted with the combination of quality and price and will use these guys again on my next house project.
Pleasant shopping experience very helpful
Everything was great, I do feel it could have been a little easier to pay with PayPal.
Easy to order
Would definitely buy from again
Very easy purchase. Thank you.
Good transaction
FAST delivery
Shipping on an item this light and small is very high - more than $20. I wouldn't be buying this if it had come with the stove we paid $1800 for...should have come with it. Still not happy that we had to pay another $200 to have a working stove.
Called to get info and person was very helpful
Quick easy shopping and delivery.
Well it wasnt the one i order i call back and the rep said i had to order the Geluxe fireplace in order to recived the one in the ad online with gold trim i told him i allready had that fireplace i was ordering an replacement so that what i thought i was getting but when i got the oder get was black front with no gold trim like the last one i had wish it would have been with the trim he said he would try to send me the gold trim but hadnt heard back on it
Quality control lacking. Loose screws on circuit board and blower motor. Loose bolt rolling around in blower compartment. I'm not sure if it belongs somewhere or what.
Good
Dan was very helpful to me. Thank you!
Good deal, but checkout site is not very smart phone friendly
I like how easy it is to navigate through the website. The product came in good time and it works really good.
Thanks

