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HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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So far- pleased
Loved being able to call the toll free number and actually get to talk to a REAL person. They were extremely helpful!
So far good
Fast and easy to purchase and recieve... Equipment is nice and looks great... Have yet to get it installed but am sure it will be great...
Great customer oriented process; product arrived quickly without damage; great buying experience
Good prices, free shipping, and great customer service.
Easy to do, good prices.
Just one thing about the website: a drop down keeps happening when looking at items, very annoying.
Easy process
Briliant
Found what I was searching for w/ help from George online chat
George was a great help to my overall shopping experience!
Good So Far
Fast & good support with ordering.
The pop up when you hover over the main page is frustrating, other than that it was a good experience
Good service
Satisfied
Ordering is easy...everything as ordered
Thank you
Easy to look at the items that want to ordered. They explain clearly for me.
Good price and easy to use web sight
Very easy to shop and fair prices. The only issue I had was that the heater coil that was listed in suggested items would not fit the unit that I purchased. I have yet to return it so I'll see how that goes

