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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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4,713 reviews

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Fred D.
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So far
June 9, 2018

So far- pleased

Date of experience: June 9, 2018
Daniel R.
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Loved being able to call the toll free number and actually get to talk to a REAL person. They were extremely helpful!

Date of experience: June 8, 2018
Roy c.
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So far good
June 8, 2018

So far good

Date of experience: June 7, 2018
Ronald E.
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Fast and easy to purchase and recieve...
June 8, 2018

Fast and easy to purchase and recieve... Equipment is nice and looks great... Have yet to get it installed but am sure it will be great...

Date of experience: June 7, 2018
Thomas J.
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Great customer oriented process; product arrived quickly without damage; great buying experience

Date of experience: June 7, 2018
Mathew H.
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Good prices, free shipping, and great customer service.

Date of experience: June 5, 2018
Donald N.
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Easy to do, good prices
June 6, 2018

Easy to do, good prices.
Just one thing about the website: a drop down keeps happening when looking at items, very annoying.

Date of experience: June 5, 2018
Fernando n.
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Easy process
June 5, 2018

Easy process

Date of experience: June 5, 2018
Steve b.
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Briliant
June 5, 2018

Briliant

Date of experience: June 4, 2018
Rachel w.
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Found what I was searching for w/ help from George online chat

Date of experience: June 4, 2018
Elisa K.
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George was a great help to my overall shopping experience!

Date of experience: June 4, 2018
JOSEPH W.
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Good So Far
June 3, 2018

Good So Far

Date of experience: June 3, 2018
James G.
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Fast & good support with ordering
June 3, 2018

Fast & good support with ordering.

Date of experience: June 3, 2018
John K.
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The pop up when you hover over the main page is frustrating, other than that it was a good experience

Date of experience: June 3, 2018
KENNETH A.
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Good service
June 3, 2018

Good service

Date of experience: June 2, 2018
linda s.
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Satisfied
June 1, 2018

Satisfied

Date of experience: June 1, 2018
michael c.
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Ordering is easy...
June 1, 2018

Ordering is easy...everything as ordered

Thank you

Date of experience: June 1, 2018
phat t.
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Easy to look at the items that want to ordered. They explain clearly for me.

Date of experience: May 31, 2018
Henry W.
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Good price and easy to use web sight
May 31, 2018

Good price and easy to use web sight

Date of experience: May 31, 2018
Joe O.
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Very easy to shop and fair prices
May 31, 2018

Very easy to shop and fair prices. The only issue I had was that the heater coil that was listed in suggested items would not fit the unit that I purchased. I have yet to return it so I'll see how that goes

Date of experience: May 30, 2018