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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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Kenneth B.
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Look forward to installing this
July 19, 2018

Look forward to installing this.
Excellent and fair prices.
Product was just as described neatly packaged
And very well packed.
Had it up and running in 3.5 hours
Super quiet and is doing a nice job

Date of experience: July 18, 2018
Raymond B.
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I especially like the 'offered accessories' that are right for units being purchased.

The system came on pallets with clear plastic covering. Easy to see if there was any damage, there was none.

Everything looks great.
Price was fantastic compared to local installers.

I am going to do 95% of the work with buddy who is commercial H&A tech do final brazing and charge the lines.

Date of experience: July 18, 2018
Daniel K.
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Nice site
July 18, 2018

Nice site

Date of experience: July 18, 2018
Juan L.
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Thank You Very timely delivery and product choices. Very competive prices.

Date of experience: July 18, 2018
Russell D.
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Customer service was extremely helpful
July 18, 2018

Customer service was extremely helpful. Some of the items arrived with damages contacted customer service and they provided a replacement. Packages could have been packaged better.

Date of experience: July 18, 2018
Bryan Q.
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Great web site
July 17, 2018

Great web site. Very easy process. Thank you! Product shipped securely on a pallet and delivered right to my house. When the need arises I will order from here again.

Date of experience: July 17, 2018
Brad C.
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Great selection, lots of choices
July 16, 2018

Great selection, lots of choices.
Install went well!
Saved a lot of time/money installing it myself in our mobile home!

Date of experience: July 16, 2018
August J.
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Great live chat
July 14, 2018

Great live chat.

Date of experience: July 14, 2018
Ryan O.
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Website was super helpful and easy to navigate

Date of experience: July 13, 2018
MARC A.
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So far so good, I didn't receive notification about delivery from you until after the trucking company had delivered

Date of experience: July 13, 2018
Randy H.
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Quick customer service response
July 12, 2018

Quick customer service response.

Date of experience: July 12, 2018
jeremy G.
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Had problems checking out but looks like you got it fixed

Date of experience: July 10, 2018
Sabrina S.
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Great company!
July 10, 2018

Great company!

Date of experience: July 10, 2018
Thomas H.
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Could not find spiral ducting just accessories. Will buy from someone else

Date of experience: July 9, 2018
Aaron M.
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Hopefully everything goes smoothly
July 9, 2018

Hopefully everything goes smoothly

Date of experience: July 9, 2018
kyle w.
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Thank you very much
July 8, 2018

Thank you very much

Date of experience: July 8, 2018
Boyd A.
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So far, shopping experience was pretty good
July 7, 2018

So far, shopping experience was pretty good.

Date of experience: July 7, 2018
Yaser M.
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Good selection online and easy to checkout and place orders. Online chat support is also useful. Now waiting for the order to see how the delivery process goes.

Update -
Delivery was smooth and arrived on promised time. Extremely pleased with the overall experience.

Date of experience: July 6, 2018
mike h.
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Dan M was very helpfull, many thanks
July 6, 2018

Dan M was very helpfull, many thanks
Mike hoyle

Date of experience: July 6, 2018
Harold B.
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Please thank George for his help online
July 6, 2018

Please thank George for his help online.

Date of experience: July 6, 2018