Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HVACDirect.com has a rating of 4.8 stars from 1,829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
We monitor reviews for authenticity
Very easy.thank you
Very easy to deal with.
Very nice web page, easy to find product.
O.k.
Easy
Our item we ordered was easy to find. It gave lots of details and am satisfied we've made a good purchase. My only problem was I paid $35 for a lift truck delivery and didn't receive it. Other than that I was completely satisfied.
Very fast and easy to work. The gentleman on the phone helped out alot.
Quick, easy, secure, promo 5% sold me
You should offer free lift gate for orders over $2000 though
Very good support for choosing correct furance
Maybe I am blind but I never saw anywhere on the site showing a $150 shipping charge until after I hit submit the money came out of my account. If I had known sooner the high cost, I would have driven down and picked up the box myself.
Quality and inexpensive products. Took only 3 days to recieve after order was placed. Very impressive shipping. Only problem was I ordered a lift back truck and the truck never came with one. I had to lift the merchandise off the truck by and.
Excellent buying experience. Helpful information and videos.
Great prices. Everything described very well. I know enough about HVAC to not be able to justify 6 to 7 grand for a system installed. Thanks to HVACDirect.com I'll do it myself for $2500.
Website is a little flakey. Had to checkout severaltimes. And the website crashed 3 times. Also website doesn't work on google chrome well either.
Smooth
Quick easy website great pricing. Fast free shipping. And when I had a few minor issues with the shipping the owner Kevin was available to correct the issues! Very satisfied
The delivery time was great but i purchased the extra lift gate service and anded up helping the driver hand unload everything if my wife was the one that was home at the time instead of me I'm not sure the driver would have been able to unload it himself. Basically i wasted the money that i spent for the service i could have had it shipped another way and saved the 40 bucks or whatever it was
Very effective help in finding exactly what I need at a bottom line I can afford.
It was easy ordering process. Delivery was pretty fast. And installation was simple. I would do business with them again for sure
My full order did not come at the same time. So the wait was longer than 3 days. Everyone was polite and helpful. The mistake was corrected the next day. Thank you.

