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HVACDirect.com has a rating of 4.7 stars from 1,831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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Very helpful staff
The site was slow and hung up often. The rest of the experience was really nice.
Arrived no damage
Finding a furnace was easy using the live chat. Live chat answers immediately. I will be back for my AC unit in the future.
Kaitlynn is Awesome! Thanks so very much.
Quick and easy! Great price too!
We site is very easy to use
Price for the part was good, but shipping seemed high.
No message here
After doing some research and live chatting I made my purchase.
THANK YOU The delivery service you used was terrible. It took them three times and one time the truck came but no product.
I will update when I receive the item
UPDATE: I received my order though the box seems to be opened and resealed it is complete and works as it should.
Shipping is a little high.
Recommended by a friend
Good discount
I purchased a MRCOOL 18k btu diy mini split a/c from Hvacdirect and it did not work. I called and spoke to customer service, it was Saturday and she told me to send pictures of the problem and that first thing Monday morning they would call me back and take care of it. Well it's Thursday and still have not heard from anyone.
I hope its works as good as advertised
Very easy to find everything needed for the project.
Was not pleased with the shipping. Order was placed on the wrong truck which delayed my project by 4 days. Delivery time was later than agreed upon.
Been here before.
Didn't like the fact that you did not include the amount of taxes in the shopping cart!

