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HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.7 stars from 1,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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Every thing was good
2nd furnace ordered.
We were in a bind and you made this process painless.
Received quickly, items as described
Many brand names to choose from
Shopping was quick and easy. Consulted with contractor before purchase, confident in everything this site and company stands for and offers!
The prices are the lowest or the same on the same products. The Evaporator coil was damaged by the shipper. I sent it back and my new one will be arriving tomorrow. The box could of been better insulated like the compressor box was.
I received my order quickly. I was disappointed that I paid $35 for lift gate delivery and when it was delivered they did not have a lift gate option.
Very informative descriptions and learning videos to better educated you on what you're getting and paying for. Excellent day shipping, had in my furnace within days. Awesome buying experience!
Buying was easy and the chat feature helped.
Very informative website, easy to shop.
Kaitlynn and George were incredibly helpful!
Too early to tell.
Site is easy to understand & easy to place an order.
Quick and easy
So far, excellent help and service.
Very easy transaction
More selection of manufacturers would be nice. Great deal and quick delivery, Thanks!
Best price and easy to order.
Site was easy to navigate. Live chat provided instant answers to questions. Staff was very knowledgeable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members