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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

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36
quality
31

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jason s.
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Great website very helpful
November 15, 2018

Great website very helpful

Date of experience: November 15, 2018
JACK L.
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Good service and answers to all questions
November 14, 2018

Good service and answers to all questions.

Date of experience: November 14, 2018
vito r.
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Very easy transaction
November 14, 2018

Very easy transaction.
Thank you very much.

Date of experience: November 13, 2018
David R.
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Website was very easy to use and they reccomend other parts that go along with purchasing a complete unit like I did.

Date of experience: November 11, 2018
Leroy S.
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The items I ordered were exactly as described and work great.

Date of experience: November 11, 2018
Drazen S.
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It was easy to order
November 10, 2018

It was easy to order.

Date of experience: November 10, 2018
Valerie E.
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Very helpful with the videos which explained everything and how to choose. Will be using again when necessary to purchase additional furnaces. Thanks!

Date of experience: November 9, 2018
John P.
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Kaitlyn was helpful
November 8, 2018

Kaitlyn was helpful.

Date of experience: November 8, 2018
Bill O.
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So far so good!
November 8, 2018

So far so good! Delivery was fast and everything ordered was in good shape. Getting everything ready for the switch in the next couple of weeks.

Date of experience: November 8, 2018
Steven T.
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Fast check out
November 8, 2018

Fast check out

Date of experience: November 7, 2018
Brad K.
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Chat with Kaitelynn was very helpful
November 7, 2018

Chat with Kaitelynn was very helpful.

Date of experience: November 7, 2018
Paul F.
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I had a question sent in Saturday night and didn't hear back before I had to order to get the weekend discount.

Updated with they run deals all the time. Customer service was great. They worked with me to get my question answered and the sale price and still got it grouped in with my first order I made.

Date of experience: November 6, 2018
Sean B.
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This website is presented clearly, and it is easy to navigate. The furnace that I ordered and received was of excellent quality and the freight company had excellent communication with me and delivered the furnace quickly and in good condition.

Date of experience: November 6, 2018
Michelle C.
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FAST AND GREAT PROUDUCT
November 6, 2018

FAST AND GREAT PROUDUCT

Date of experience: November 6, 2018
Harry N.
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Kaitlynn
November 5, 2018

Kaitlynn. Very helpful

Date of experience: November 5, 2018
Mitzi Z.
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Excellent service and delivery, came at the specified time, definetly I'll buy again

Date of experience: November 3, 2018
George S.
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Great so far
November 2, 2018

Great so far.

Date of experience: November 2, 2018
Kenneth B.
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So far so good
November 2, 2018

So far so good

Date of experience: November 2, 2018
Linda G.
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It was easy enough
November 2, 2018

It was easy enough. Now hopefully it is right.I received the gas furnace in the 3 business days as advertised. A person called me
The day before to tell me the time it would be delivered within a 2 hour window. The furnace was easy to put in replacing the old one. Very satisfied so far.

Date of experience: November 2, 2018
Casey H.
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Great!
November 2, 2018

Great!

Date of experience: November 2, 2018