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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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4,713 reviews

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Amy D.
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All the information I need to place an order was available in the text of the product.

Date of experience: November 29, 2018
Harold R.
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Excellent help with Live Chat
November 29, 2018

Excellent help with Live Chat. Was able to pick out the correct equipment needed.

Date of experience: November 29, 2018
Micheal K.
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I found the item quick, but wished there was an option for faster shipping.

Date of experience: November 28, 2018
Michael A.
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This is the 7th Mini Split I have purchased from HVACDirect since 2012. Always a great deal, never had a problem with this supplier or the product (Mitsubishi Mr Slim)

Date of experience: November 28, 2018
Carol S.
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It was easy!
November 28, 2018

It was easy!

Date of experience: November 28, 2018
Bobby B.
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Easy to use so far..
November 27, 2018

Easy to use so far..

Date of experience: November 27, 2018
Barrington D.
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Excellent customer support!
November 27, 2018

Excellent customer support!

Date of experience: November 27, 2018
James r.
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Vary fast and easy
November 26, 2018

Vary fast and easy

Date of experience: November 26, 2018
Thomas P.
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Great service from customer service when I called
November 22, 2018

Great service from customer service when I called.

Date of experience: November 22, 2018
William S.
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Your web site is easy to use
November 21, 2018

Your web site is easy to use. Having access to the manuals online was a great help.

Date of experience: November 21, 2018
Logan B.
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Nice site Very fast shipping
November 20, 2018

Nice site Very fast shipping

Date of experience: November 20, 2018
Christopher W.
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Ordering was easy, delivery right on time, so far very happy with my experience!

Date of experience: November 19, 2018
Dusty T.
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Good, partially damaged
November 19, 2018

Good, partially damaged

Date of experience: November 19, 2018
Scott M.
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Customer service and chat was great!
November 19, 2018

Customer service and chat was great!

Date of experience: November 19, 2018
Tony C.
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Great website and fast delivery did not get tracking # till after it was deliver

Date of experience: November 18, 2018
Jim H.
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Great phone service and easy to understand!
November 18, 2018

Great phone service and easy to understand!

Date of experience: November 18, 2018
Chad E.
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Lots of choices for one place to fit all are needs
November 18, 2018

Lots of choices for one place to fit all are needs

Date of experience: November 18, 2018
Jonathan S.
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Is a good product fast delivery and came in good condition.

Date of experience: November 17, 2018
joseph b.
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Easy to work with, Very helpful online chat person
November 16, 2018

Easy to work with, Very helpful online chat person.

Date of experience: November 16, 2018
no V.
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Great service
November 16, 2018

Great service. Great value. Can't wait until it is blowing hot or cool air.

Date of experience: November 15, 2018