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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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david k.
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So far so good, thank you
June 16, 2019

So far so good, thank you,

Date of experience: June 16, 2019
Jose G.
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Has been easy until now
June 13, 2019

Has been easy until now.
When the driver came he was coarteus but he was in a hurry didn't gave me time to inspect the package. Told me to call the freight company with any claim.
Gladly everything is ok.

Date of experience: June 13, 2019
Eric A.
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Very easy to figure out
June 13, 2019

Very easy to figure out

Date of experience: June 13, 2019
Eric J.
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Easy online shopping
June 13, 2019

Easy online shopping

Date of experience: June 12, 2019
Wendy T.
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It was easy place to order
June 12, 2019

It was easy place to order

Date of experience: June 12, 2019
Jim H.
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GREAT SERVICE AND PRICE
June 12, 2019

GREAT SERVICE AND PRICE. LOOKING FORWARD TO INSTALL. Unit installed and working great!

Date of experience: June 11, 2019
Bryan F.
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Easy look up for items, quick billing
June 11, 2019

Easy look up for items, quick billing. Awesome job guys... you hit the mark, fast easy shipping unit came with absolutely no marks or blemishes, easy to follow instructions. Will use you again.

Date of experience: June 11, 2019
Stanley M.
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Good people to talk to
June 10, 2019

Good people to talk to. Very fast delivery.

Date of experience: June 10, 2019
Paul M.
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Good description on products and great conversation with very knowledgeable person thru chat. Was packaged very well for shipping and arrived totally in great shape.

Date of experience: June 9, 2019
Eleire B.
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Great experience
June 8, 2019

Great experience.

Date of experience: June 8, 2019
Vern W.
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Easy site to find what you are looking for
June 8, 2019

Easy site to find what you are looking for

Date of experience: June 7, 2019
Joseph B.
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Thanks Dan For the help
June 8, 2019

Thanks Dan For the help. Great Job.

Date of experience: June 7, 2019
Michael C.
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Damaged product and customer service was rude and then questioned whether I purchased the items from them after giving them the order number, luckily the installer was able to get installed without issues. Purchase was quick and easy but getting a reply back is difficult especially if you have an issue which ended up not being an issue thanks to my installer

Date of experience: June 7, 2019
sandra K.
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You just may be saving my life here!
June 6, 2019

You just may be saving my life here! Life is unbearable without ac here in Florida!

Date of experience: June 6, 2019
Susann C.
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Website is very easy
June 6, 2019

Website is very easy

Date of experience: June 6, 2019
Tim K.
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Good web site
June 4, 2019

Good web site

Date of experience: June 4, 2019
Steve C.
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Easy to shop for HVAC components
June 4, 2019

Easy to shop for HVAC components

Date of experience: June 4, 2019
Jessie W.
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Awesome service!
June 3, 2019

Awesome service! Phone support was fantastic. Not a huge fan of shipping method.

Date of experience: June 3, 2019
Kayla A.
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Quick easy and quick delivery with questions answered with a phone call without sitting on hold and you speak to a live person who was very helpful

Date of experience: June 3, 2019
DIY C.
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Delivery was faster than expected
June 3, 2019

Delivery was faster than expected. So far it is going together nicely. No surprises. HVAC Direct has saved me thousands. Thanks

Date of experience: June 3, 2019