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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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Darin H.
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Great Customer service!
August 5, 2019

Great Customer service!

Date of experience: August 5, 2019
Terry B.
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Easy to use system
August 5, 2019

Easy to use system. After I installed the system I had an hvac professional make the connections and test the system. Then it was only a matter of turning it on and it worked perfectly.

During that process the only think noted by the hvac professional was that there was oil in the compressor on the suction side. It was a concern to him. Other than that I will be ordering more units from hvac direct in the future.

Date of experience: August 5, 2019
Valencia S.
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Good so far
August 5, 2019

Good so far.

Date of experience: August 5, 2019
Jeff T.
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Customer service was very helpful in my selection of the right product for me.yes

Date of experience: August 5, 2019
Michael N.
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So far the shopping has been uneventful and that's a good thing. Everything looks great and well made, all the parts are here and I am all ready to install my MrCool mini split but I won't be able to start until next week and if all goes well I'll gladly write more when I'm finished.

Date of experience: August 2, 2019
Phyllis L.
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Easy to order the right one
August 2, 2019

Easy to order the right one. Can't buy at any stores

Date of experience: August 2, 2019
James C.
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Great good website
August 2, 2019

Great good website
Customer service was attentive and smart

Date of experience: August 2, 2019
Steve C.
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User friendly and competitively priced
August 2, 2019

User friendly and competitively priced

Date of experience: August 1, 2019
mitch w.
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Good
August 1, 2019

Good

Date of experience: August 1, 2019
Doug Z.
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Always reliable and fair price
August 1, 2019

Always reliable and fair price

Date of experience: July 31, 2019
LON G.
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Great website
July 31, 2019

Great website. Easy navigation.

Date of experience: July 31, 2019
Joe K.
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Very helpful and quick responses
July 31, 2019

Very helpful and quick responses. Asked for a discount and they gave another 5% off.

Date of experience: July 30, 2019
troy p.
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The shopping was good
July 31, 2019

The shopping was good. Lets see how the delivery is. I want to see if there is everything I need.

Date of experience: July 30, 2019
Randel M.
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Good customer service
July 30, 2019

Good customer service. In the end they gave me some good suggestions.

Date of experience: July 30, 2019
David W.
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Great prices & discounts
July 29, 2019

Great prices & discounts

Date of experience: July 29, 2019
Bob h.
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Hopefully it will go smoothly from here on in
July 29, 2019

Hopefully it will go smoothly from here on in.

Date of experience: July 29, 2019
Chris C.
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Pretty easy website to use
July 29, 2019

Pretty easy website to use. Better pricing than my local supply house. Lets see how the rest of the order goes!

Date of experience: July 29, 2019
Mark S.
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Seems to be great service, I will install in a couple of months when the weather cools off. Looks like it is just what I need. Thank you, Mark

Date of experience: July 29, 2019
Dan I.
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Site easy to navigate, like that it notified of local rebate program. Support was helpful.

Date of experience: July 28, 2019
Angela C.
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Great and easy
July 28, 2019

Great and easy. Thanks I will let others no about your company.

Date of experience: July 27, 2019