Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HVACDirect.com

HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HVACDirect.com?
grey stargrey stargrey stargrey stargrey star

HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,826 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

Instant Feedback

4,713 reviews

We monitor reviews for authenticity

Thomas T.
0 reviews
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

It was good!
August 18, 2019

It was good!

Date of experience: August 17, 2019
Barry S.
0 reviews
0 helpful votes
Follow Barry S.
Unfollow Barry S.
Share Review
Report Review

Very courteous and helpful sales service that walked me through the process to make sure I got all I needed

Date of experience: August 16, 2019
Howard L.
0 reviews
0 helpful votes
Follow Howard L.
Unfollow Howard L.
Share Review
Report Review

Quick easy great selection and prices
August 16, 2019

Quick easy great selection and prices

Date of experience: August 16, 2019
Peggy L.
0 reviews
0 helpful votes
Follow Peggy L.
Unfollow Peggy L.
Share Review
Report Review

Very helpful
August 16, 2019

Very helpful

Date of experience: August 16, 2019
yatong l.
0 reviews
0 helpful votes
Follow yatong l.
Unfollow yatong l.
Share Review
Report Review

They do excellent job
August 16, 2019

They do excellent job.

Date of experience: August 15, 2019
Bob U.
0 reviews
0 helpful votes
Follow Bob U.
Unfollow Bob U.
Share Review
Report Review

I'm a Vietnam veteran
August 15, 2019

I'm a Vietnam veteran. Thank you for honoring veterans. We installed the Goodman furnace, everything went smooth & works perfect. There were no surprises from delivery to completion of the project & it's made in the USA.

Date of experience: August 15, 2019
phil d.
0 reviews
0 helpful votes
Follow phil d.
Unfollow phil d.
Share Review
Report Review

Web site is great
August 15, 2019

Web site is great - talked to Jeff, he was great as well. Only have good things to say
About my experience with HVAC Direct

Date of experience: August 15, 2019
Jaleel Y.
0 reviews
0 helpful votes
Follow Jaleel Y.
Unfollow Jaleel Y.
Share Review
Report Review

Great customer service
August 14, 2019

Great customer service

Date of experience: August 14, 2019
Dave Y.
0 reviews
0 helpful votes
Follow Dave Y.
Unfollow Dave Y.
Share Review
Report Review

Called in
August 14, 2019

Called in - got the right a-coil size from your folks - ordered it. Well packaged

Date of experience: August 14, 2019
Leah L.
0 reviews
0 helpful votes
Follow Leah L.
Unfollow Leah L.
Share Review
Report Review

Excellent customer service, thank you!
August 13, 2019

Excellent customer service, thank you!

Date of experience: August 13, 2019
Gregory K.
0 reviews
0 helpful votes
Follow Gregory K.
Unfollow Gregory K.
Share Review
Report Review

My questions were answered quickly
August 13, 2019

My questions were answered quickly.

Date of experience: August 13, 2019
Timothy B.
0 reviews
0 helpful votes
Follow Timothy B.
Unfollow Timothy B.
Share Review
Report Review

I love coming to HVACDirect for all my HVAC needs.

Date of experience: August 12, 2019
Daniel M.
0 reviews
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

I could not believe that the shipment came so fast. I have been building for the past 2 months and this is the only place that delivered what and when promised.

Date of experience: August 10, 2019
Eric A.
0 reviews
0 helpful votes
Follow Eric A.
Unfollow Eric A.
Share Review
Report Review

I'll await the followq up
August 9, 2019

I'll await the followq up.

Date of experience: August 9, 2019
Kareem S.
0 reviews
0 helpful votes
Follow Kareem S.
Unfollow Kareem S.
Share Review
Report Review

This is my second order and it's only because of Dan. Dan makes the experience actually fun and he is very knowledgeable. You can tell he cares and is all about doing what is best for the customer. I tell everyone about him. Thank you again Dan.

Date of experience: August 7, 2019
Charles D.
0 reviews
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

Fast help with the chat, fast delivery
August 7, 2019

Fast help with the chat, fast delivery. Eveything is installed and working great!

Date of experience: August 7, 2019
Aaron V.
0 reviews
0 helpful votes
Follow Aaron V.
Unfollow Aaron V.
Share Review
Report Review

Site was easy to use and from what I could find good pricing! When I received products one had slight damage at bottom of heater unit there was no real structure around this unite to keep it safe and it showed it was not bad enough to return and wait for a replacement!

Date of experience: August 7, 2019
C E.
0 reviews
0 helpful votes
Follow C E.
Unfollow C E.
Share Review
Report Review

Easy to use web site and checkout!
August 6, 2019

Easy to use web site and checkout! I would order again.

Date of experience: August 6, 2019
Timothy O.
0 reviews
0 helpful votes
Follow Timothy O.
Unfollow Timothy O.
Share Review
Report Review

Great web site, all the info I needed is easy to access, easy to find what I needed

Date of experience: August 6, 2019
Darin H.
0 reviews
0 helpful votes
Follow Darin H.
Unfollow Darin H.
Share Review
Report Review

Great Customer service!
August 5, 2019

Great Customer service!

Date of experience: August 5, 2019