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HVACDirect.com has a rating of 4.8 stars from 1,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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Good
Made call to store and was rapidly assisted and supplied with great advice and a coupon. Hope install goes well!?
Nice quality and helpful sales reps! When the part that I ordered wasn't able to be shipped, HVAC Direct gave us a better performing part for no additional cost. What could be better than that?
Great customer support! Answered all my questions right away!
Great service and easy ordering
Need better shipping information
Easy site to use, with knowledgeable customer reps. I got what I wanted, on time, with no problems.
Options, price and shipping are great!
I had a lot of questions and they answered them all!
Very Informative website, easy ordering, no tax, yay!
I have never spent this much money online before, it was easy! Lol...
ABSOLUTELY unavailable information about delivery time for orders... How can I run a business, schedule work crews, etc. However, delivery time was relatively short
Customer service helpful
Loved the easy site
Easy shopping. Got the products I was looking for.
It was OK but your system is not very iPad friendly. I didn't receive my email confirmation of shipment I had to request it. And my order was delivered at 11:30 at night. That's 11:30 PM.
The order was processed fast and arrived within a few days. All the order was there with no damage. Great price and shipping!
So far so good. We'll see how it goes.
When package arrived there was no damage. Took it home and found that the optional heater coil which I had ordered with it was not there. Called them and in a few days they had shipped coil out and I had received it, so all in all a pretty good experience. People I talked to were very professional and polite, got problem corrected in reasonable time.
So far so good.
Excellent website easy to navigate and shop and customer service is quick and responsive.I've used these guys several times this year

