Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HVACDirect.com

HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HVACDirect.com?
grey stargrey stargrey stargrey stargrey star

HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

Instant Feedback

4,713 reviews

We monitor reviews for authenticity

Jeff D.
0 reviews
0 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

Customer service was great
June 20, 2020

Customer service was great. Answered all my questions quickly and got me set up with proper replacement for old HVAC setup on my home.

Date of experience: June 19, 2020
Cindy N.
0 reviews
0 helpful votes
Follow Cindy N.
Unfollow Cindy N.
Share Review
Report Review

Equipment was received faster than expected
June 20, 2020

Equipment was received faster than expected.

Date of experience: June 19, 2020
RACHELLE L.
0 reviews
0 helpful votes
Follow RACHELLE L.
Unfollow RACHELLE L.
Share Review
Report Review

Came to hvacdirect.com, I typed in the search box what my technician told me I needed and the website pulled it right up. It was nice to have the customer service reach out via live chat to see if I needed anything...

Date of experience: June 19, 2020
tyler O.
0 reviews
0 helpful votes
Follow tyler O.
Unfollow tyler O.
Share Review
Report Review

Easy to use website
June 19, 2020

Easy to use website. It was delivered in the time frame they said it would be delivered in. Well packaged.

Date of experience: June 19, 2020
Scott J.
0 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Easy to navigate and filter the results to your exact need!

Date of experience: June 18, 2020
Stephen M.
0 reviews
0 helpful votes
Follow Stephen M.
Unfollow Stephen M.
Share Review
Report Review

Everything was available to complete a one stop shopping experience. I prefer not to purchase from multiple vendors, when possible.

Date of experience: June 17, 2020
Jay T.
0 reviews
0 helpful votes
Follow Jay T.
Unfollow Jay T.
Share Review
Report Review

Straight forward, well organized
June 17, 2020

Straight forward, well organized

Date of experience: June 17, 2020
Phillip L.
0 reviews
0 helpful votes
Follow Phillip L.
Unfollow Phillip L.
Share Review
Report Review

Shopping was very informative, sorry for the delay in ordering. I am having problems with my key board.

Your Tec Guy sal was very helpful. And the freight company gave a delivery time and was very precise and on time.

The units were installed on Sat june 13th 2020 and is working just fine Rolando's Air Conditioning did an excellent job.

Date of experience: June 17, 2020
charles f.
0 reviews
0 helpful votes
Follow charles f.
Unfollow charles f.
Share Review
Report Review

No communication with company shipping company and customer

Date of experience: June 17, 2020
David F.
0 reviews
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Getting answers to questions
June 16, 2020

Getting answers to questions

Date of experience: June 16, 2020
Les M.
0 reviews
0 helpful votes
Follow Les M.
Unfollow Les M.
Share Review
Report Review

Repeat customer with HVACDirect
June 16, 2020

Repeat customer with HVACDirect.
Excellent company!

Date of experience: June 16, 2020
Michael G.
0 reviews
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

So far perfect
June 16, 2020

So far perfect

Date of experience: June 16, 2020
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Great so far,this package seems to be what I need my son who deals with these type of things is an mech. Engineer and service tech works for a big Company in the US. He did the research for me.

Date of experience: June 16, 2020
johnny h.
0 reviews
0 helpful votes
Follow johnny h.
Unfollow johnny h.
Share Review
Report Review

I didnt like the fact that the equiptment price jumped $300 over the weekend. Other than that, i have no complaints.

Date of experience: June 15, 2020
jan b.
0 reviews
0 helpful votes
Follow jan b.
Unfollow jan b.
Share Review
Report Review

Fast easy
June 15, 2020

Fast easy

Date of experience: June 15, 2020
randy H.
0 reviews
0 helpful votes
Follow randy H.
Unfollow randy H.
Share Review
Report Review

Had a question that I did not get answer to yet -

Date of experience: June 14, 2020
James L.
0 reviews
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Easy Checkout and good selection
June 14, 2020

Easy Checkout and good selection. A great easy to install DIY system. Perfect Aire is a great unit and works well in my setup. I would definitely recommend this to any friend.

Date of experience: June 13, 2020
Greg Y.
0 reviews
0 helpful votes
Follow Greg Y.
Unfollow Greg Y.
Share Review
Report Review

Good so far
June 14, 2020

Good so far. Website is well sorted.

Date of experience: June 13, 2020
David T.
0 reviews
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Outstanding customer service and very good to work with. I highly recommend HVAC Direct

Date of experience: June 12, 2020
Michael G.
0 reviews
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Everything has been easy so far
June 12, 2020

Everything has been easy so far. Shipped fast and damage free. System works great

Date of experience: June 12, 2020