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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,824 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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sean m.
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Good so far!
June 29, 2020

Good so far!

Date of experience: June 29, 2020
Leon B.
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Painless
June 29, 2020

Painless

Date of experience: June 29, 2020
Bryan C.
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I used the chat feature, was contacted via email in a timely manner with the information I needed. Unit was received in perfect condition, installed very easy, and is working like a champ. Thank you!

Date of experience: June 27, 2020
Tom G.
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Return customer due to ease of business
June 26, 2020

Return customer due to ease of business

Date of experience: June 25, 2020
Mark G.
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Top Notch, next to none, this company goes above and beyond, if every other business did business like hvacdirect.com, the world would be a better place. A+++++

Date of experience: June 25, 2020
James F.
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Fast and easy website
June 25, 2020

Fast and easy website. You were on time but FedEx was 3 days late.

Date of experience: June 25, 2020
John M.
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I looked for and received information I needed to make the decision on which mini-split to purchase for my specific needs.
I contacted HVAC direct with a question on the Perfect Aire unit, I was directed to call the supplier directly, the call goes to a hold then disconnects after several minutes. I have tried 3 times, gave up. Manufacturer not responsive.

Date of experience: June 24, 2020
brad N.
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Na
June 24, 2020

Na

Date of experience: June 24, 2020
CLEVER G.
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NICE CUSTOMER SERVICES
June 24, 2020

NICE CUSTOMER SERVICES

Date of experience: June 24, 2020
james c.
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Web site is remarkably easy to navigate and financing is through bread was also very straight forward, so far a great experience.received products quickly and undamaged, the installer had no issues installing products and its working great

Date of experience: June 23, 2020
dan J.
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Love the speed and accuracy of my order...
June 23, 2020

Love the speed and accuracy of my order...Oh and price was the best too

Date of experience: June 23, 2020
THOMAS S.
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Very easy to use
June 23, 2020

Very easy to use

Date of experience: June 23, 2020
PAUL B.
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THANKS VERY MUCH
June 23, 2020

THANKS VERY MUCH

Date of experience: June 22, 2020
john s.
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Easy
June 22, 2020

Easy

Date of experience: June 22, 2020
Robert H.
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Great online and phone support
June 22, 2020

Great online and phone support. Quality product.

Date of experience: June 22, 2020
Paul P.
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I used this web site a couple of time and had no problems

Date of experience: June 21, 2020
Shawn F.
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Ok good price
June 21, 2020

Ok good price

Date of experience: June 21, 2020
Ron F.
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Easy and lots of options
June 21, 2020

Easy and lots of options

Date of experience: June 20, 2020
micheal T.
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Was good
June 20, 2020

Was good

Date of experience: June 20, 2020
Lawrence T.
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Please process Order and get delivery out ASAP
There was a delay in the process from Order to shipping.
Once that was corrected The Delivery was completed as promised.

Date of experience: June 20, 2020