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HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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I found it very easy to compare units and easy access to the manuals for each unit to make sure it would be able to be installed in the space I have for it.
I have used you in the past and the shopping experience has been great.
Great, loved the way you could filter options.
Rating above based on experience so far, just delivered yesterday. If all goes well after installation, would change to a 5. More to come :)
We ate confused about the warranty and how to contact for it
Ordering the right product good so far. Thank you
Great. I saved money over your competitor.
Great reviews
Purchased from HVACDirect previously, very satisfied.
Fair
Was easy to order
Great sales rep. Easy to find what I wanted and the rep helped with the rest. Excellent service.
Found exactly what i was looking for
Found what I needed, you also offer financing, other sites did not.easy site, you were a little higher in price but you offered financing
Kari was a great help finding the equipment I needed for the right price. Thank you very much
Quick and easy
I found what I needed. It was good.
Great prices, even better service. Kari did a great job helping me out initially with my questions, Ben helped with shipping and making sure my order was processed correctly, and George helped me near the end with general questions I had raised. The mere fact I know their staff by name means a lot and speaks tons regarding service. I would highly recommend them to anyone interested In a Mini Split HVAC!
Ghh
Website is very easy to follow, seems to show and explain everything needed.
Communication was poor. I didn't receive email Confirming purchase. Wasn't notified that delivery would not be made on the promised day. I waited until 5 pm. In each case, I initiated contact.

