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HVACDirect.com has a rating of 4.8 stars from 1,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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Equipment came very well packed. No damage. Note: the carrier does not call a day in advance of the delivery. Driver says that can be requested, but is not automatic. I got ten minutes notice, just by luck I was in the area. Driver was very agreeable to waiting another 15 minutes for me to arrive
Great customer service. Helped me eliminate unnecessary equipment
Site easy to navigate, lots of good information.
So far so good
Shipping charges are pretty high, but they had it in stock. Buying process was easy.
Dan was great on the phone and then finished shopping online
Wed site was easy to use.
Great so far
Good
Sales team is very friendly, knowledgeable and helpful.
Everyone I spoke to were very friendly and knowledgeable
Very user friendly website. Order shipped faster than originally scheduled and the amount of protective packaging was just incredible. Unpacked the pallette received and everything is in great shape.
Very helpful site and good prices. Only complaint is I could not figure out how to get rid of customer service window that kept popping up.
Very easy and user friendly
Nobody to chat with (busy)
Can't find when order ships... might be my fault... I'm still looking
It was very easy to shop and buy and I saved a ton of money
So far it is good.
Very good. Only a minor problem which was cleared up by ordering some line size adapters.
So far so Good.
Great and fast service.SO FAR, SO GOOD

