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HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.8 stars from 1,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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Quick and easy...unit is installed and works great.much better than original unit.house is cooler and much dryer air.was exactly as described and was a quick and easy install.whole system took less than an hour from start to finish.no extra freon was needed.thank you
It was a good shopping experience.
Nice and quiet. The company communicated with me well
Web Site is easy to navigate.
Convenient and secure
Fast and easy! Great customer service!
Quick & easy, great quality & wide selection, allowed me to find exactly what I needed.
Appreciate all the info you have available on your website. Made it easy to pick the right furnace for my zone n square foot needs.
Installed the furnace yesterday and the blower is awsome. This unit has no problems. Works fantastic. Very Happy.
Thank you Big.
Was able to choose and evaluate the equipment for my house.
Was quick and easy
Way better pricing than a contractor gave me! Thank you
Easy peasy. Arrived in just 3 days. Received exactly what I ordered and it works great. Thank you Hvacdirect.
Ordering was easy. Waiting on delivery
Megan in your customer service dept did an awesome job! I was leary of ordering HVAC unit online, Megan made me feel comfortable with my decision to go ahead and purchase the unit. Thanks you for the support now and future if needed for warranty. If totally satisfied, i will definitely suggest HVAC direct to my neighbors.
Great help on "chat" line.
One week ship time and no damage!
Did not receive the a/c line kit that was on my original order.
Excellent
While I was looking for Mitsubishi hyper heat HPs I noticed their maximum capacity was 3.5 tons and my
Home needed 5 tons unit. So I was browsing your site longer... Then I saw your Customer Service's rep invitation to chat on the screen. I gladly did so. She wrote me: why to look for Mitsubishi HP, if we sell 5tons
MRCOOL's HPs for fraction of Mitsubishi's price? My antennas went up... I did a full research and called
Few reputable sellers of HPs. Got favorable answers and decided to try company unknown to me. I had
Geothermal HP (with deep well 500ft. Water supply) for 24 years, now on it's last legs. Thus testing of the
New AirSource Heat Pump is the must. I found the installers T.E. SPALL & SON, who agreed to 'dance' with me. Here we are! I am sincerely grateful for your great services & guidance. Time will tell how good & lasting MRCOOL's HP is. But it's worth to test it.
Lots of options at different price points which I liked and adding additional accessories was a breeze.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members