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HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.8 stars from 1,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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I bought a 5 ton heat pump from HVAC direct for about half the cost of the company I installed for. I was Leary of the company because of the lower prices. 2 years later we had a power surge that wiped out the mother board... one phone call to the service rep... BOOM... new control board in the mail... system back up and running like new. At NO CHARGE... I am freakin IMPRESSED folks. Excellent equipment... Excellent staff... GOOD JOB HVAC DIRECT!
HVACDirect site was well designed with all spec and installation pdf's available before ordering. I called before finalizing and customer service was helpful, making sure the equipment I bought was approved for my state and also verified the discount for my order size.
The technical expertise that your customer service rep brought to this sale was exceptional. George is a true asset to your company by sharing his knowledge and experience with your customers.
The web site was pretty easy to navigate.
Easy to find what I needed on the website, haven't installed the coil yet, but everything looks good so far.
Jason is awesome! Super helpful and very responsive.
Fast shipping! Not Damaged! Thank you! Will be purchasing from Hvacdirect in future.
Marvelous
Great experiance
Easy to find what I was looking for.
Easy navigation and great selection.
Great experience, everything went very smoothly
Looking through your site was easy
Very helpful and super competitive pricing
Thanks for a pleasant, customer oriented shopping experience.
Very thankful to find an affordable option to purchase a new furnace
Good
Quick and easy. Second unit.
Easy and effecient. They say what they are going to do and they do what they say.
Easy to navigate site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members