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Hurtle Gear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Hurtle Gear our mission is simple: Beautiful products and brilliant service.

We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.

Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.


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Hurtle Gear Reviews Summary

Hurtle Gear has a rating of 4.8 stars from 806 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.

service
91
value
5
shipping
5
returns
1
quality
13
This company responds to reviews on average within 1 day

Instant Feedback

879 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Couldn't ask for more
July 21, 2024

I received a wrong part based on the part picker. The problem was immediately sorted out at no cost to me and I received the correct parts a couple of days later. I have since purchased more parts for my Triumph Street triple 765 and couldn't be happier with the service and the quality of the parts.

Date of experience: July 10, 2024
Australia
1 review
0 helpful votes
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Puig Rear Hugger
July 19, 2024

Fantastic, fast & easy online ordering.
Incredibly helpful staff. Prompt email replies & all round great folks. Thanks.

Date of experience: July 9, 2024
Australia
1 review
0 helpful votes
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BMW S1000XR Puig Screen
July 16, 2024

1st time buying from your website and it was a easy process. My screen arrived fast and was packaged well.

Date of experience: July 6, 2024
Australia
1 review
0 helpful votes
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Honda CMX1100 Screen
July 5, 2024

Item fantastic quality
Delivered very quickly and efficiently from the other side of Australia

Date of experience: June 25, 2024
Australia
1 review
0 helpful votes
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Great service and product
July 2, 2024

It was packed in a secure box for shopping. Fast delivery and easy to install.

Date of experience: June 22, 2024
Australia
1 review
0 helpful votes
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Good job
June 30, 2024

This was a good transaction from start to finish. Very enjoyable.

Date of experience: June 20, 2024
Australia
1 review
0 helpful votes
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Ease of shopping..
June 19, 2024

Ease of shopping. Could have more of selection in the Harley Davidson range

Date of experience: June 9, 2024
Australia
1 review
0 helpful votes
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Great company to deal with
May 29, 2024

I put my order in on a Sunday night. It was shipped the next day. I received a tracking number and then the package within a couple of days. It was well packaged and a great product. Thank you

Date of experience: May 19, 2024
Australia
1 review
0 helpful votes
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Great, thanks for letting me know the item was in stock

Date of experience: May 1, 2024
Australia
1 review
0 helpful votes
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Website was easy to navigate package came as described and on time

Date of experience: April 15, 2024
Australia
1 review
0 helpful votes
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Great service, easy to deal with.
April 15, 2024

Placed order communicated with shop owner. Shipped out first working day they were back. Fast shipping.

Date of experience: April 5, 2024
New Zealand
1 review
0 helpful votes
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Great service!
April 5, 2024

I ordered quite a few parts as part of a insurance repair job, Grae was fantastic, great communication and help with a bit of a squirrelly order! The quality of the parts they supply is impressive - worth spending the money rather than going for some ali express rip off version! Thanks for all your help mate

Date of experience: March 25, 2024
New Zealand
1 review
0 helpful votes
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The website is easy to use, communication is great. The bike part finder is great too.

Date of experience: March 23, 2024
Australia
1 review
0 helpful votes
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Great Seller
April 1, 2024

Very Easy to deal with and delivery was very quick

Date of experience: March 22, 2024
Australia
1 review
0 helpful votes
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Windshield
March 28, 2024

This universal windshield fits perfectly. The tint screen looks great, no more wind bashing on the chest or head.

Date of experience: March 17, 2024
Australia
1 review
0 helpful votes
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Flawless Sales Experience
March 28, 2024

I received exactly what i ordered, in a timely manner. Not much more I could ask for.

Date of experience: March 17, 2024
Australia
1 review
0 helpful votes
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Great aftermarket screen
March 27, 2024

Found this screen online and was an easy experience to order. Delivered to eastern Australia in less than a week.

Date of experience: March 17, 2024
Australia
1 review
0 helpful votes
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Great service
March 25, 2024

Sent items I ordered promptly and upon arrival they were packaged well.
Easy to order from on line.

Date of experience: March 15, 2024
Australia
1 review
0 helpful votes
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A+
March 24, 2024

A+++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: March 14, 2024
Australia
1 review
0 helpful votes
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Slack customer service
March 23, 2024

I already explained on the previous page. This is a time-wasting process.

Hurtle Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 12, 2024
Grae O. — Hurtle Gear Rep
over a year old

Hi Igor. As discussed with you, this review is utter bulldust. Evotech Performance keep their instructions online, and our website clearly has a link to the instructions on there (as does their site). When you emailed us asking for instructions we replied to you IMMEDIATELY, which you replied to so we know you received it. So the assertion that we did not reply is utterly false. When we tried to take this up with you, you seem intent on blaming us for not opening Evotech Performance's product and inserting a little card reminding you to download instructions. As already mentioned to you, please don't purchase from us again. Warm Regards.