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Hurtle Gear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Hurtle Gear our mission is simple: Beautiful products and brilliant service.

We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.

Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.


How would you rate Hurtle Gear?
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Hurtle Gear Reviews Summary

Hurtle Gear has a rating of 4.8 stars from 806 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.

service
91
value
5
shipping
5
returns
1
quality
13
This company responds to reviews on average within 1 day

Instant Feedback

879 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Niall Q.
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Good to deal with
August 22, 2024

Hurtle's website mentioned Puig screen was a special order and wouldn't be in stock until late September. I was presently surprised to be advised that my order had shipped just a couple of days after placing my order in late July. Great customer service. The screen was packed appropriately to prevent any damage during transit. Will buy from Hurtle again.

Date of experience: August 12, 2024
Australia
1 review
0 helpful votes
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Convenient
August 20, 2024

All parts ordered were quickly delivered and easy to install

Date of experience: August 10, 2024
Australia
1 review
0 helpful votes
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Good thanks. The website was good, delivery was fast and follow up was excellent

Date of experience: August 8, 2024
Australia
1 review
0 helpful votes
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Easy
August 17, 2024

From start of purchase to delivery easy and quick,
Website easy to navigate

Date of experience: August 7, 2024
Australia
1 review
0 helpful votes
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Great
August 15, 2024

Professional, followed up and very helpful, highly recommended

Date of experience: August 5, 2024
Australia
1 review
0 helpful votes
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Great products easy website to navigate. Products arrived quickly, great install instructions

Date of experience: August 4, 2024

So far so good
August 5, 2024
Previous review

So far so good. Easy to navigate. Havent recieved parts yet but should be all good

Date of experience: July 25, 2024
Australia
1 review
0 helpful votes
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Hurtle get it done right
August 14, 2024

3 differing components dispatched day after order by courier.
Obviously all in stock for Ninja SX 1000. Great customer service during phone contact
The after sales survey is excessive and relentless which has been the only annoyance...

Hurtle Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
Australia
1 review
0 helpful votes
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Fender extension
August 10, 2024
Updated review

All Good so far. Happy with my shopping experience from hurtle gear, easy transaction.

Date of experience: July 30, 2024

All Good so far
August 2, 2024
Previous review

All Good so far

Date of experience: July 23, 2024
Australia
1 review
0 helpful votes
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Radiator guards
August 10, 2024

Good. However, having a hard copy of the installation instructions would have been useful.

Date of experience: July 30, 2024
Grae O. — Hurtle Gear Rep
over a year old

Thanks for the feedback. We agree, but unfortunately more and more of our suppliers are switching to online instructions only.

Australia
1 review
0 helpful votes
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MT07 Touring windscreen
August 6, 2024

Product was delivered faster than expected. It works perfectly and I am very happy with the service.

Date of experience: July 26, 2024
Australia
1 review
0 helpful votes
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Excellent service from Hurtle
August 6, 2024

Had no issues in the whole process, had to preorder, and when the item arrived I was promptly notified, and the item was shipped the following day as I only got the payment through late in the day.
Arrived quickly and without any issues.

Will use them again if need be.

Date of experience: July 26, 2024
Australia
1 review
0 helpful votes
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So easy to deal with
August 3, 2024

Great support in choosing the right product and excellent communication to keep me informed on the progress of my order. Thanks team!

Date of experience: July 23, 2024
Australia
1 review
0 helpful votes
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Radiator / Oil Cooler Guards
August 2, 2024

This purchase was very Easy, Postage speed from the other side of Australia in 4 days which is nothing short of amazing.

Date of experience: July 23, 2024
Australia
1 review
0 helpful votes
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Good service
August 2, 2024

Hurtle gear team always friendly and helpful they go above and beyond to get you your parts

Date of experience: July 23, 2024
Australia
1 review
0 helpful votes
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Fast and easy and great products
August 2, 2024

I have a ram mount phone holder already and love it and quality and tough

Date of experience: July 23, 2024
Australia
1 review
0 helpful votes
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RAM Microphone Holder
July 28, 2024

Great online shopping experience ease of checking out and making payment

Date of experience: July 18, 2024
Australia
1 review
0 helpful votes
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Quick and easy sale
July 26, 2024

Order was simple to make and arrived quickly and was packaged well

Date of experience: July 15, 2024
Australia
1 review
0 helpful votes
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Easy
July 25, 2024

Simple and fast delivery, got my package within days of ordering

Date of experience: July 14, 2024
Australia
1 review
0 helpful votes
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Service
July 23, 2024

Awesome service & deliver experience
Good selection of accessories

Date of experience: July 13, 2024
Australia
1 review
0 helpful votes
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Great service. Efficient processing and delivered without fault whilst being well packaged.

Date of experience: July 11, 2024